COMRAD specializes in compression socks and related products. This page features independent customer ratings and reviews from shoppers who have purchased from comradsocks.com. Read below to see what customers say about their experiences with product quality, delivery, and customer service.
COMRAD Reviews
1.1
8 reviews
What Shoppers Say About COMRAD
Created with AI, based on recent reviews
COMRAD receives overwhelmingly negative feedback from shoppers, with 1.1 out of 5 based on 8 reviews. The dominant complaint centers on delivery failures: multiple customers report orders that never arrived or were delivered to wrong addresses, combined with complete lack of response from customer service. Shoppers describe unanswered emails, no phone support, and non-functional chat systems. Beyond logistics, reviewers cite product quality concerns including compression socks that are uncomfortably tight, leave marks on legs, and attract lint excessively. Refund and return processes also draw criticism, with one customer receiving a gift card instead of a refund and being charged for shipping despite paying for free returns.
The overwhelming pattern across reviews is customer service unresponsiveness paired with order fulfillment problems. Shoppers express frustration at the inability to reach the company through any channel and feel ignored when issues arise. Product quality complaints, while less frequent than shipping problems, suggest sizing and material issues with the compression socks themselves. No positive experiences are reported among the available reviews.
Customer Reviews (8)
Sorted by: Most recentPatricia H.Feb 16, 2026
Save your cash. I spent $42 on compression socks and they pick up every tiny piece of lint imaginable. Trying to clean them is a nightmare and it doesn't help much. Skip this brand.
Marcus T.Jan 27, 2026
Never got my delivery. I placed an order and a month later the tracking still just says "shipped" with zero updates after that. I've sent the company two emails with no replies. They don't even list a phone number and there's no live chat option. Their customer service is terrible and they clearly aren't actually delivering orders. Don't waste your money here. This is basically theft.
Nicole C.Jan 12, 2026
My socks never arrived. When I asked about getting my money back, they sent me a gift card instead for most of what I paid, but they deducted the shipping cost from it. A gift card isn't what I wanted, I wanted an actual refund back to my debit card. On top of it all, I'd even paid extra for free returns at checkout.
Sarah M.Dec 15, 2025
Got a 3-pack of compression socks on November 17 after ordering them on the 10th. When I finally tried a pair about a week later, they were way too tight and actually restricted my blood flow, plus they left marks on my legs that took forever to go away. I'm pretty small (5'1", 110 lbs) so it's not a fit issue. I asked for a return in mid-December and they turned me down, claiming I was past the 30-day window. But that made no sense since I'd only received them in November. When I pushed back, they still refused. The socks themselves are bad quality, and their customer service practices are straight up dishonest.
Anthony J.Nov 8, 2025
Bought some socks online and they never showed up. The delivery photo they sent showed it was dropped off at the wrong address completely. I told them what happened but my follow-up emails keep getting ignored. Really frustrated that they don't actually care about keeping customers happy despite what they claim. I'm out the money and got nothing to show for it.
Jennifer P.Apr 3, 2025
Absolutely awful experience. I've tried getting in touch through phone calls, emails, and their chat feature multiple times. Nobody ever calls back, nobody answers emails, and the chat just sits there with no response. Just stay away from this place entirely.
David R.Mar 11, 2025
Got a tracking number after my order supposedly was already delivered, but I never actually received the package. They promised to send a replacement but never gave me a tracking number for that either. I've emailed multiple times and left voicemails too. Over a week has gone by with zero response from them. This customer service is the worst. I'm out $70 and have no way to get it back. Order at your own risk.
Thomas B.Mar 6, 2025
Put in an order two weeks back. The confirmation said it'd ship in 2-3 business days. Five days go by with nothing, so I reach out. An automated system tells me they're connecting a real person to help, but nobody ever actually gets added to the conversation. I've fired off four more emails and left a voicemail. Finally got a response saying they'd locate the order in their warehouse, but that was over 24 hours ago and still nothing. Sent another message asking for either an update or my money back and got silence. Looks like I'll have to call my credit card company to sort this out.
COMRAD Review FAQ
What is COMRAD's average rating on RetailCoupons.com?
COMRAD is rated 1.1 out of 5 stars based on 8 customer reviews on RetailCoupons.com.
What are the most common complaints about COMRAD?
The most frequent complaints involve orders that never arrive or are delivered to incorrect addresses, followed by unresponsive customer service. Customers report that emails go unanswered, phone lines are unavailable, and chat support does not respond. Some shoppers also mention that compression socks are uncomfortably tight or pick up lint easily.
Do customers report issues with refunds and returns?
Yes. Reviewers describe problems including receiving gift cards instead of refunds to their original payment method, being charged shipping fees despite paying for free returns, and difficulty processing returns without customer service contact.
Are there any positive reviews for COMRAD?
The available reviews on RetailCoupons.com do not contain positive experiences. All ratings are one or two stars, and no reviewer recommends the store based on the feedback provided.
How should I approach buying from COMRAD?
Based on customer feedback on RetailCoupons.com, shoppers should be aware of documented delivery delays, unresponsive customer support, and difficulty obtaining refunds before placing an order. Consider whether you are comfortable purchasing from a retailer where contacting support may be difficult if issues occur.