contiki.com Reviews
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3.8 / 5
Average user rating
131
Total reviews
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contiki.com Reviews
Read real experiences from customers of contiki.com.
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Aaron
January 22, 2026
My experience with Contiki on the ultimate Philippines island hopper
My experience with Contiki on the Ultimate Philippines Island Hopping tour was extremely disappointing and far below what was advertised.Accommodation standards were poor throughout. One room had visible mould on the headboard, which raised hygiene concerns, and at another stop my room was directly above a live music venue. Loud music continued late into the evening, making it very difficult to sleep. This was never disclosed in advance and had a real impact on the trip.Safety was a serious issue. Driving standards throughout the tour were consistently poor, with drivers frequently overtaking in the opposite lane, including on blind corners, and using the horn aggressively to force pedestrians out of the way. This behaviour felt unsafe and caused me to feel physically sick during transfers.Organisation and communication were also very poor. Transfers involved long waits with little explanation, and one journey to Boracay took around 13 hours on Christmas Day despite being presented as a much shorter transfer. Information was unclear or missing at key points.Most disappointing of all was how Contiki handled complaints. I raised concerns early on using the contact details they provided, but was ignored for weeks. Even now, I have still not received a proper final response or any meaningful resolution. The lack of communication and accountability has been extremely frustrating.Sadly, this trip did not meet the standard promised, and the poor handling of accommodation, safety, and complaints has completely undermined my confidence in the company. I would think very carefully before booking.
MEGHNA
January 17, 2026
I have done 3 Contiki so far each trips…
I have done 3 Contiki so far each trips were unique and different. I made great friends. The reason I am giving 3 stars is that Contiki does not give a lot importance to individual experience of the trip.. for example in my trip group there were 53 people which is a lot and I felt your individual experience is at stake when there are so many people. Also, it was so hard for our trip manager to organise things as well,
Javhar Naidoo
December 24, 2025
Action
Fun, exciting and electric.
Luna Rose
December 15, 2025
DO NOT BOOK: Contiki Plus Tour Was a Nightmare
DO NOT BOOK: I wish I could make this up. My partner and I did the London to Santorini Contiki Plus Tour, paying $10,000 NZD each for a “premium” experience, and what we got was anything but premium.From day one, the Trip Manager bullied, mocked, and intimidated guests. We were left behind at a train station and then laughed at for being stressed. If you didn’t buy every overpriced add-on or drink every night, you were publicly ridiculed. At one point, we were told we had to “prove ourselves” by buying Aperol Spritzes. Really. As adults.Safety? Forget it. We were encouraged to drink illegally and hide from authorities. We were pressured into unsafe behaviour while being told it was all “fun and part of the experience.”Accommodation? The so-called “Plus” upgrade for the Adriatic Ferry was a joke. We were never told about the multi-share cabins until we boarded. We ended up crammed into a tiny room with three strangers and had to pay extra for our own private cabin, just to avoid getting sick and keep our privacy.The itinerary was chaotic. Add-ons were rushed, free time was a nightmare, and key attractions like the Louvre and Colosseum were “scheduled” on days they were closed. Venice’s Burano Island excursion promised authentic seafood but delivered underwhelming plates in the heat while we waited around like cattle. And to find restaurants and bars? We were told to check TikTok. TikTok. Not a guide, not a map, TikTok.Throughout, Contiki completely ignored serious complaints. Bullying, harassment, unsafe guidance, they framed it as “personal expectation” or “minor operational issues.” Their only solution was a tiny future travel discount, which does absolutely nothing to fix emotional distress or humiliation.If you value your safety, your sanity, or your money, stay away. This is not a guided premium tour, it’s a chaotic, unsafe, emotionally damaging experience.Recommendation: DO NOT BOOK. Contiki promises luxury, safety, and organisation. They fail on all counts.
Mia Laflamme
December 14, 2025
Unreal time!
Unreal time!! Made new best friends for life and had insane experiences! 10/10 would recommend!
Sami
November 24, 2025
Awful, don’t do it
Terrible customer service, constantly tried selling things with affiliated companies, and the add on activities are overpriced. Some of the included dinners were straight up horrific.
Elijah Hehir
November 24, 2025
Book that Contiki!
Just finished my first Contiki tour! Would 100% recommend to people who want to experience travel but aren’t sure where to start, everything is super easy to navigate and the people you meet, places you see and the experience you get is absolutely priceless! Book that Contiki trip that you’re on the fence about, you wont regret it !!
Gemma Martch
November 1, 2025
Contiki is a scam
First I went on a Greece contiki and it was okay but not worth the money. Thought it may be that I was alone and home sick but nope. I’ve booked a trip for Thailand and when wanting to add my 2 friends the trip has completely changed and I’ve been it won’t be updated and can’t be made the same as my friends without an additional charge. WTF contiki !
Jeremi
November 1, 2025
Japan Unrivalled 2025, my first Contiki Tour.
I tried my first Contiki tour this year and I couldn’t thank Contiki more for the amazing experience. To begin with, our host was super kind, always willing to help. Accommodations, transport and all other included things were all reasonable and great. Meet a lot of cool and nice people in the group I was travelling with. From this experience, I look forward to and am more than happy to do another and possibly even more Contiki tours in the future. I strongly recommend Contiki to anyone looking for group organized trips for young adults.
Tom Power
October 11, 2025
Icelandic adventure
I went on an amazing tour of Iceland! I enjoyed all the places we stayed and where we visited, the tour guide gave use good info and was really helpful. I also went alone luckily with Contiki I you meet up with a lot of other people from all over the world so I made friends to experience the brilliant tour with them.
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