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cotswoldco.com Reviews

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Join 29,856+ users reviewing The Cotswold Company. Read verified ratings and real customer experiences on cotswoldco.com before you order.

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4.7 / 5

Average user rating

29856

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for cotswoldco.com.

Score

4.7

out of 5

Excellent

29.9K Reviews

5

82%

4

7%

3

3%

2

2%

1

6%

Brands may not incentivize or pay to hide reviews.

cotswoldco.com Reviews

Read real experiences from customers of cotswoldco.com.

Brands may not incentivize or pay to hide reviews.

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A

Alessio Lenzi

April 12, 2026

Excellent customer service and delivery

Bought wardrobe full price. It was then reduced. Mia at reception was very helpful she changed the order and gave us a refund for the difference, without changing delivery date. Delivery drivers Eduardas and Heenan were very helpful and brought heavy boxes upstairs for me.

A

Alison

April 12, 2026

Great quality products

The quality of the furniture is excellent and looks perfect in my home, I am so pleased with my purchases and would highly recommend this company.

T

Tony

April 12, 2026

Great delivery team

Our delivery team, Craig and Kelly were bright, friendly and efficient. They arrived on time with a warm greeting to me (and my granddaughter). Kelly sized up the position to place the bookcase while Craig removed all the packaging for us. Together they placed the furniture exactly where we wanted it. Finally they demonstrated how I should tailor the shelves and left with a wave. Good ambassadors for Cotswold.

S

suzanna j lock

April 12, 2026

Beautiful shop

We found exactly what we were looking for. The guy who we dealt with was lovely & courteous. Plus I bought the most beautiful cushions for my new furniture & they were reduced!

D

David C

April 12, 2026

Very helpful and attentive staff

Very helpful and attentive staff, who took time to show the products, discuss options and provide finishes samples to take home.

H

Hanan

April 12, 2026

Excellent service and fast delivery

Excellent service and fast delivery

M

Matt O'Sullivan

April 11, 2026

Bernard & Jason delivery guys

We had Bernard & Jason deliver our new unit to us. Both of them were very friendly, professional and easy to talk to. The were very attentive to ensure I was happy with the delivery and were happy to discuss any questions I had.The unit has some damage which they reported on my behalf to which I received an email about the same day.

S

Sharonr

April 11, 2026

Corner tv unit

Excellent service, from ordering to delivery. Absolutely beautiful unit. Extremely well packaged. I have used this company previously and will again if the need arises.

S

Sharon

April 11, 2026

Excellent

Good service, the quality of the chairs was excellent. I am very happy with my purchase.

S

Sharon Cross

April 11, 2026

Needed a Sofa and wasn’t prepared to…

Needed a Sofa and wasn’t prepared to wait 10 weeks, so stopped off at Stow on the Wold showroom.The lady showed me Express options, fabrics and gave me swatches to take away.Got home, decided what I wanted.Ordered the next day through the showroom as have to keep shops in our towns and they did give me a service.Booked for £49 the day and times slot I wanted.Booked £49 for the bed to be put together for me.Sofa and bed was delivered on time and the guys were brilliant. Everything was done as promised in a very professional way and with a sense of humour.Loved the sofa so much I ordered another one but a different size the next day.The only concern I had was although I gave my postcode I gave another postcode for easier access to my flat. This on both occasions was not given to the delivery guys, which would have made their lives parking a lot easier 👍

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