coverstore.com Reviews
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1.9 / 5
Average user rating
71
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for coverstore.com.
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coverstore.com Reviews
Read real experiences from customers of coverstore.com.
Brands may not incentivize or pay to hide reviews.
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Peter Tucker
March 20, 2026
Warranty is a SCAM!
Be careful with this company - I purchased their best "premium" cover material with a 10 year warranty. I read the warranty - IT IS COMPLETELY USELESS. They have so many exclusions that ALL the things you would expect a warranty to cover - IT DOESN'T. Fading, nope. Tears, nope. Water penetration, Nope! (despite this last one being the main reason most people will get this cover!) This is a textbook case of a seeming fraud and scam behavior - marketing a warranty that is basically useless, and an example of how a company doesn't stand behind their product.
Jeremy Krome
February 25, 2026
One of my covers started cracking and…
One of my covers started cracking and falling apart right after the 2 year warranty expired. Contacted company and they were quick to point this warranty exporation quickly. I have multiple covers and all but this one are just faded. This one was for sure a different low quality material. Ill try a different company in the future.
Glena Donaghy
February 11, 2026
I purchased the most expensive custom…
I purchased the most expensive custom fit covers with a supposed 10 year warranty. I’m at about year two, and there is mold on the underneath side of the covers. I have never experienced this problem before with even the cheapest covers. When I contacted the company, they said that wasn’t covered under warranty and maybe I should try to bleach it. I wouldn’t buy from this company again.
Jake
January 28, 2026
The Christmas tree cover we bought was…
The Christmas tree cover we bought was fantastic and easy to put together. Shipping was fast and easy. The cover was able to fit our whole tree and another small tree without much squishing.
Steve Welch
December 31, 2025
Do not buy from this company
Do not buy from this company. Customer service is horrible. Warranty Department is impossible to deal with. Had two defective covers and they will not refund my money.
Kevin F
December 9, 2025
The covers are good quality
The covers are good quality, but the sizing is hard to determine and the company will NOT work with you. You buy it, you own it, so be careful. I'd recommend amazon or a company with better customer support. Their covers are good, but you can get covers just as good through other companies that will work with you. Better to be safe than sorry.
M Neuman
November 28, 2025
The worst experience I have every had! DANGEROUS
Not surprised they have such a low rating. DIFFICULT, UNHELPFUL, CUSTOMER ADVERSED. How long will they be in business?Placed order on a Sunday cancelled 10 minutes later, as realized it was wrong size. Two days later they write and say you cannot cancel orders. THEY DELIVERED IS 10 DAYS LATE. They said I could return it but would have to pay overseas postage of $48.00 . They need to take a page out of Amazon's book.
Tammy Harrison
November 26, 2025
Overpriced Cover That Can’t Handle Rain
I’m extremely disappointed with this cover. After the first rainfall, the seams ripped wide open. At no point did the seller disclose that the cover cannot withstand rain — which is the entire reason I purchased it. Had I known this, I never would have spent over $800 on a product that fails to perform its most basic purpose.When I reached out for help, they did not offer to repair it, replace it, or provide a refund. For the price, I expected durability and at least some level of customer service. Unfortunately, I received neither.I cannot recommend this product. Save your money.
Sandfog
October 18, 2025
Order Missing
Placed my order. Did not show up when estimated, Had to cover my BBQ as rain was expected so I went and bought another one.Almost a month later, still no order. Checked all entrances, and with neighbors and USPS. No dice.Coverstore will not refund me, only a replacement - which I no longer need - or store credit,
ARTHUR HAYDU
October 15, 2025
Our zipper failed for our patio…
Our zipper failed for our patio umbrella cover. It was out of the 3 year warranty by 30 days. They offered a 25% discount which we found unacceptable. We are long time customers .Very unsatisfied.
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