crownandpaw.com Reviews
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3.8 / 5
Average user rating
20196
Total reviews
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crownandpaw.com Reviews
Read real experiences from customers of crownandpaw.com.
Brands may not incentivize or pay to hide reviews.
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John Wilson
February 18, 2026
I’m really impressed with Crown & Paw
I’m really impressed with Crown & Paw. Customer service was super helpful in assisting with a fast delivery, and the finished picture was wonderful — it arrived to my niece in Australia and made her day. Great experience from start to finish.
Marian Feist
February 18, 2026
Modern Pet Portrait
I order Modern Pet Portrait - Five Pets, Framed Poster - Unframed / White for $44.97 and $10 digital download. They are now telling me I paid $77.01 for a digital download. I even sent the customer service person my confirmation and it says unframed pet poster and digital download, both different costs. NOT COOL!! They are arguing that it is only digital download, now who would pay that much for a digital download?
Carol A Braun
February 3, 2026
It was hard to do
It was hard to do. Every time I went back, it was disappearing the one I picked. I would’ve liked to have it one look more at the checkout. Got so flustered Iforgot to put the discount code CP welcome
CD
January 25, 2026
$100 cavas arrived damaged with no resolution.
My $100 cavas arrived with a huge scratch mark across my cat’s face. I emailed them right away and they told me they were sending a replacement order.. this was two weeks ago and they never sent me anything. They lied to me saying they would and then left me hanging. Go elsewhere - there’s tons of similar companies that probably have better customer service.
Hollie Jo Renner
January 22, 2026
Artwork was never received nor refunded or replaced!
I ordered a print for my boyfriend’s dog who passed away. It was over $100. They told me it was sent, but it was never received and they would not replace artwork or my money. Do not waste your time and or money on this company, they are untrustworthy!
K
January 10, 2026
Sadly very expensive for a tiny canvas…
Sadly very expensive for a tiny canvas or poor quality and took ages to be sent
Sarah May
January 6, 2026
If I could give Crown and Paw zero…
If I could give Crown and Paw zero stars, I would. The whole experience was a big let down. We ordered two pairs of socks for my daughter's best friend (for his 8th birthday). They were ordered on Dec. 2nd, and I paid extra in express shipping to ensure they were shipped within 2-4 days and arrived in time for his December 19th birthday. The socks finally arrived on January 4th, and were the poorest quality socks I've ever seen. There is no way they were kid-sized - they were big on my feet. The print quality was extremely poor. I will never use Crown & Paw again and suggest you don't either.
Andrew Arias
January 3, 2026
Very unhappy with this company
Very unhappy with this company. I ordered a Christmas ornament for my wife on the 12th of December. I paid the extra 10 dollars for my artwork to be previewed within 24 hours. I did not get my preview until 48 hours later. I paid the extra 20 dollars for the fast shipping but did not receive my item until after christmas and the packaging was ripped and taped together. I felt so embarrassed to give this as a gift
Barbara Collier
January 2, 2026
Excellent support staff
This was a gift and after a bit of trouble logging in your staff was amazing solving my problems. I’m looking forward to seeing my pup’s portrait.
HawkBi
January 1, 2026
It was easy to navigate
It was easy to navigate, the only thing I didn’t like was I couldn’t go back to edit something that was in my cart. For example, if I wanted to change the color of the background, I would have to go back and start a new one to add to the cart.
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