curiositystream.com Reviews
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4.7 / 5
Average user rating
822
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for curiositystream.com.
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curiositystream.com Reviews
Read real experiences from customers of curiositystream.com.
Brands may not incentivize or pay to hide reviews.
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Adam
March 30, 2026
Tantamount to Fraud
Dreadful. First they double the price of subscription and then charge my bank without prior notification. Trying to get a hold of their so-called "customer service was a complete waste of time: no one answers the phone, no one responds to the chat. PLEASE NOTE: These problems are a COMMON COMPLAINT. Check out the internet. Curiosity Stream charging higher prices without notification and zero customer service on the issue are a wide-spread issue.
Michael Malgeri
March 26, 2026
CuriosityStream is highly recommended
CuriosityStream provides excellent content and professional, prompt, and friendly customer service
Michael Reed
March 20, 2026
Customer service is awesome!
Customer service is awesome!
Carolyn Nino
March 20, 2026
Great customer service
Franz the customer service representative was understanding and still did as they should when someone asks for help in a certain situation. I recommend using their customer service and services
Tish W
March 19, 2026
Cancellation
I've had Curiosity Stream for many years, and have really just exhausted the titles I'm interested in. I called to cancel, and the customer service rep, Jessa M., was not only helpful in making that happen, but very personable. I may return at a later date if I see more space/science related titles.
Mrs M Ainsworth
March 16, 2026
Very impressed with swift and helpful…
Very impressed with swift and helpful response when by mistake I signed up for a documentary service when I prefer to watch film and drama series
Tom J
March 14, 2026
Fast response even during weekend
Fast response even during weekend. Very polite.
Richard Bates
March 12, 2026
Prompt and efficient
Used the customer service team to assist me and they were prompt in handling my request.
Marinespirit
March 11, 2026
From Bulgaria
FRom Bulgaria: I can get only positive assessment for everything: quality and quantity of the contents, customer service staff and especially Ms. Aira Castanares. I wish you fair winds in your business.
Deb Bee
March 9, 2026
Great Customer Service
I first signed for a special deal so my first year subscription was very affordable. I enjoyed the documentaries that I had not heard of before. Now that I no longer have time to watch, Jessa from customer service helped me cancel my subscription. I will be back if/when circumstances change to give me more free time!
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