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3.5 / 5

Average user rating

5264

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for dinnerly.com.

Score

3.5

out of 5

Good

5.3K Reviews

5

47%

4

24%

3

11%

2

6%

1

12%

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dinnerly.com Reviews

Read real experiences from customers of dinnerly.com.

Brands may not incentivize or pay to hide reviews.

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R

Robert O'Keefe

February 7, 2026

Epic Fail

This service is convenient when it works. Unfortunately most of the time it doesn't work. I have had problems almost every week for over two months now. This current week has by far been the worst. There were no recipe cards included, I received a crushed can of beans, I was missing an ingredient, and I received three ingredients that don't even go to any of the recipes I ordered. This service is about convenience, and when there are this many problems the service is anything but convenient.

C

customer

February 6, 2026

The worst food I have ever eaten

The worst food I have ever eaten. I could not cut the chicken it was like a rubber band! You were pretty good some time ago but you have deteriorated badly.

L

Lauran Murphy

February 5, 2026

The food is flavorful

The food I've ordered is good. Not too many different options that I don't already make myself at home though so it's a struggle to find recipes weekly to meet my dietary restrictions needed. I've done this for 3 weeks so far and the first box was quick and on time. The 2nd vox came early due to weather which was great,. Then the 3rd box came 2 days late and the veggies were limp and shmuchy

S

Sejanus

February 1, 2026

no service

Multiple calls/ contacts to "customer service" unacknowledged or for which there has been no response.Cool unfrozen ingredients 2-3 days late, and you cannot even be bothered to reply.

J

Jessica Savage

February 1, 2026

Love how easy it is to plan dinners…

Love how easy it is to plan dinners every night, and control my nightly calorie consumption.

T

Theresa Noe

January 30, 2026

Dinner Ky provided good entrees

Dinner Ky provided good entrees. Food was fresh and we had lots of flavor profiles. The only complaint would be that the majority of the entrees were chicken. It would be nice if there were more fish or shellfish options.

J

Jodie Giesy

January 30, 2026

So so this week

A couple weeks in a row I have been missing some ingredients and a recipe card. The recent snow storm and temps made this week a bust. Lost all my vegetables except for the carrots. I have had to ad lib most of my meals due to frozen vegetables and missing ingredients. App went down. Next day had to remove it and add back on phone. I have mainly had positive experiences. Price good compared to other companies.

B

Brigitte Krolian

January 27, 2026

Love the recipes for the most part

Love the recipes for the most part. Ingredient quality is usually good. Wish I could give more stars, but am on the vegetarian plan, and there is often not enough protein in many of the dishes. Just cheese and pasta is not sufficient, and I will typically add a can of beans or cook some farro, etc., when needed. Please address this missing and vital element!

B

BobbiJo Delany

January 27, 2026

Not as good as before, but still good

Dinnerly is the best value meal kit I've used. I've used their services on and off for several years. As the cost of groceries have gone up, Dinnerly has reduced the quantity of their meals. More meals are dependent on staples like excessive butter or vinegar. Protein portions are reduced, like the chicken breasts are so thin now. Steak could be part of a regular meal in the past but now all steak is premium. Small changes like the condensed broth packs being reduced in recipes and heavier dependence on turkey over even chicken broth really shows how hard Dinnerly is trying to keep their costs low. Even with these changes, the meals are still generally tasty and simple to prepare. The variety of plant based meals is fantastic.

J

Janet Kinner

January 27, 2026

We always like the menu that I order

We always like the menu that I order. Usually everything is in the box. This week I am missing 2 direction cards. It cooks up quickly and is tasty. I really enjoy Dinnerly. It shows by the number of years I have had it. (5?)

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