dollargeneral.com Reviews
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1.9 / 5
Average user rating
612
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for dollargeneral.com.
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dollargeneral.com Reviews
Read real experiences from customers of dollargeneral.com.
Brands may not incentivize or pay to hide reviews.
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Jeffery T Mcarthur Jr.
April 4, 2026
one staff behavior i'm not be go back…
one staff behavior i'm not be go back to store
Camrin
April 4, 2026
Him/her/it that works there is…
Him/her/it that works there is unprofessional and downright rude. Not to mention everything is way overpriced for such a limited selection. Not wasting my hard earned money there anymore.
DT
April 2, 2026
When trying to sign in
When trying to sign in, it expects me to review the 16 min. read "privacy policy" as well as the 22 min. read "terms & conditions". Then after I sign in and try to clip a coupon, it knocks me back out and I have to start all over. Again, the privacy policy and the terms & conditions! Then, it decides to lock me out and wants me to try back in 20 mins.
Dustin Ackerman
March 29, 2026
The Dollar general in Marionville Mo
The Dollar general in Marionville Mo . I have No chance of buying my kid any Pokemon cards . They told this guy when the drop day was so he comes in and buys them all every time and. Store always this . Even wal mart puts limits on Pokemon cards . I talked with three different people including manager none of them care . I’m pretty sure they just hold them back for him .
Ronna Richmond
March 27, 2026
Prices Listed On Shelf Are Not What You Pay
Pay very close attention when your items are being rung up at the register and speak up when you see an incorrect price come up. I know it's "only 30 cents" but consider how many other people are being charged that extra money as well. Dollar General was sued by the State of Missouri in September of 2023 for deceptive pricing tactics: charging more at the register than the shelf tag says. Finally, in December 2025, they were ordered to pay people back and correct their prices, so this is a real issue. Like many other people, I don't like shopping there but shop there out of necessity. Just be aware and don't let them steal from you. Hopefully they will improve from here on out, but I caught two more incorrect prices just yesterday, in March 2026, 90 cents worth in total, and made them correct it at the register even though there were people behind me in line. I will not let them get away with it. Buyer beware.
Michelle Price
March 27, 2026
Poor customer service
I went into your store in Sierra Vista AZ store #2682 and as I was checking out I needed some help since you have only self checkouts and heaven forbid that they would open one of those registers. Needless to say she was the rudest person I have ever met. She had a very flippant attitude and I am amazed she still has a job since I can’t be the only one she has been rude too.
dalton watson
March 27, 2026
Bad app
I don’t understand why we need an app just to get a deal. The app barely works, and the coupons seem to apply randomly, if at all. I’ve had multiple situations where I followed the rules, had the correct items, and the coupons still didn’t apply at checkout.When I asked employees for help, they told me there was nothing they could do even when I showed them the app and the coupons that were supposed to work. No explanation, no solution, just “we can’t fix it.” That’s incredibly frustrating.At this point, it feels less like a way to save money and more like an excuse to collect personal information like phone numbers without actually delivering on the promised deals.Overall, the experience is unreliable and disappointing. If you’re going to require customers to use an app for discounts, it should at least work consistently.
Carol barber
March 15, 2026
My name is Carol Barber
My name is Carol Barber. I purchased a go to card at your store. They won't refund my money. There's a $150 on that card. And there's no way I found out that was falsely. This is not right to me. I want to know what to do to get my money. This is not right, Carol Barber. Please get back with me. Thank you.
Mike White
March 13, 2026
I went to the dollar general store …
I went to the dollar general store today and the was very nice
Mark Juckett
March 13, 2026
Positive Employee Review
Hello,I don't need discounts or coupons. I frequent store number 9711 since there is no grocery stores in my small town. I've never reviewed "any" department store or their employees. I'm always polite but not easily impressed. I go in a store, purchase what I need and leave. I just wanted to recognize Quinton at this store. He always greeted me from the register when I walk in, even when he's busy at the register. When I check out, he again asked how my day was and if I found everything I needed. After about the 4th time this happened, "over a couple of months", I complimented him on his positive attitude. I'm sure that I'm not the only customer to notice. DG needs more employees like Quinton at store #9711. Maybe you could offer him a position as a trainer. For me to take the time to leave this review, He's worthy.
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