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2.1 / 5

Average user rating

628

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for dollartree.com.

Score

2.1

out of 5

Fair

628 Reviews

5

16%

4

5%

3

4%

2

8%

1

67%

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dollartree.com Reviews

Read real experiences from customers of dollartree.com.

Brands may not incentivize or pay to hide reviews.

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M

M. Sharp

March 30, 2026

Monday 3/30/26. Churchville Maryland

It is Monday, March 30 and I had to run some errands. One of the places I needed to come with the Dollar Tree because I needed some bows for Easter and a birthday. The store where I shopped was on Churchville Road in Bel Air Maryland .Of course I got some other things as well and when I got to the checkout counter there was a young man there named Mueez.He was probably the most helpful and the friendliest person I have ever seen in all of my years of coming to any Dollar Tree, and more than likely one of the mostgenuinely warm sales people I have ever dealt with.I’ve been alive a very long time and I have come in contact with thousands of sale people over my lifetime. This young man needs to be recognized for his kindness and his smile. In this world when so many want to hate each other and hurt each other going shopping can be a chore. He made it more than bearable so I hope you let him know , and I hope that you do whatever you can to keep him there because it could only do your store a world of good to keep him as an employee. Thank you for hiring him and making my day, as well as the day of others others wonderful.

A

Angelika Dundore

March 29, 2026

No money change

There is no zero, I would give that. Went there Saturday, payed Cash, change would be 7 Cent, Cashier just gave me the recipe, I ask for my change and she just said I don't have change. No signs anywhere in the store that there is no change in I would pay with my card. So not sure how long this is going, so you making money on top when people buy stuff. This is robbery. Is the principle that count, with how many customers are you doing this and how long.

P

Pamela Wolford

March 29, 2026

I’m so glad that we have a store in…

I’m so glad that we have a store in southwilliamson ky. Love going into store and get cheap products This time we have. Nice place with very decent prices

D

dawa

March 24, 2026

Store experience

The associates at the store are quite friendly and offered me lots of help to find the stuff to buy. The shopping experience is great!

P

Paula Freedman

March 23, 2026

Great customer service Jimmie at 1900Rockbridge Road …

Jimmie at 1900 rockbridge road Stone Mountain Georgia went out if his way to assist my sister out of state in finding quantity of an essential acrylic food storage container . He pulled what he had in inventory and I lived by and picked them up to ship to her . What a nice manager that actually looked and found what was wanted and needed . Thank you so very much ! Paula in Stone Mountain

J

Jen K.

March 19, 2026

I love this Dollar Tree!

I love this Dollar Tree, at this location! Very quiet and clean. The staff is helpful and friendly 😊

D

Dionne Reese

March 18, 2026

Wonderful Dollar Tree Experience

I went to the Dollar Tree #5542 on 2053 Venice Blvd.LA, CA 90006 on Wednesday Mar.18, 2026 and it was amazing. I asked if they had new ownership or managers and they said no. The store was completely different in every good way possible, fully stocked, perfect customer service, lots of carts available. It was wonderful. I have been going there for years and it was the best experience I have ever had at that one.

J

Jesse Puckett

March 17, 2026

Makes you mad when a person would like…

Makes you mad when a person would like to have a fair shot at finding a treasure hot wheel, but you walk in and find them allowing certain people probably family or a good friend to put up the hot wheels and have first pick totally not fair!!!! Put your hot wheels up yourselves. You’re the employee !! Quit letting people have their pick out of the box. It should be a fair shot for everyone on hot wheels total BS.

J

JK COVINGTON

March 16, 2026

Regarding Store Policy Enforcement

Regarding Store Policy EnforcementI was informed today that customers are not permitted to enter the store with an open tote bag. What I find difficult to understand is how this policy is applied so rigidly while, at the same time, customers may legally enter the store carrying a concealed firearm.The contrast raises an obvious question about consistency and logic in the policy’s enforcement.For the past three years, I have shopped at this location regularly and developed a respectful relationship with the store staff. I routinely brought a reusable shopping tote and made it clear to employees that they were welcome to inspect it at any time. Clerks were familiar with this arrangement and it was never an issue. It worked because it was based on simple trust and common sense.Unfortunately, that reasonable understanding ended today when a manager chose to enforce the rule in a way that was unnecessarily rigid and dismissive. No effort was made to consider the long-standing arrangement or the fact that I had always been fully cooperative and transparent.Policies exist for good reasons, but good management also requires judgment, context, and basic respect for customers who have demonstrated good faith over time.Today’s interaction reflected none of those qualities.

Y

Yolanda Hernandez

March 16, 2026

more than a dollar

what is the point of the prices in dollar tree, its not even a dollar i had 8 dollar and only got 4 things and i got a squishy and it was already pop INSIDE THE PACKAGE so just a waste of money. if you are gonna put prices MORE THAN A DOLLAR, than make the quality of the product better

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