dress-for-less.com Reviews
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1.2 / 5
Average user rating
1090
Total reviews
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dress-for-less.com Reviews
Read real experiences from customers of dress-for-less.com.
Brands may not incentivize or pay to hide reviews.
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Alice
August 7, 2025
Got my money back
The shoes and bags were like they have offered - best quality. Nevertheless, I had to send some parts back. Because of that I had to pay two times the return fee. Fatima replied to my email quickly and very friendly. I followed her instructions and soon I had my money back.
NN
October 30, 2024
Absolute scam
Absolute scam. Bought a £200 coat during Black Friday sale last year, returned using the provided label that it came with, never got the refund despite countless emails. They didn’t even bother to reply. Tried calling their customer service over a few months and the line never worked. During that time, their website kept changing between “unable to ship to UK” and “sales for UK”. Be careful as they are now rebranding to secretsales.com for UK saleDon’t understand why this company is still allowed to operate, it needs to be shut down and banned from reopening immediately
Tina Whitesell Vonholdt
October 25, 2024
Buyers beware!
This is a scam! A total rip-off! First package supposedly was delivered. Never received it. Sent email to them. They apologized and supposedly sent a replacement out. Never received that one either. Been over 3 months now. Recently asked for a refund, was told they could only refund 70% of my money back. And guess what, that was never refunded back. Highly recommended not to order from this company.
N Kei
May 15, 2024
Stole my money, awful CS
Made an order, they sent me the shirt with the security magnet item stuck to it, couldn’t wear it so I sent it back, it arrived at their warehouse since more than 3 weeks and I still didn’t get an email or refund, I contacted the customer service several times who couldn’t help and kept throwing the issue over to the “seller”, I didn’t get a refund, my money is gone, and not getting any decent reply back. Worst service and worst shopping experience ever! I’m contacting the German authorities and taking legal actions against this company
Zoe B
March 29, 2024
Insolvency proceedings
Have ordered from dress for less in the past and have had great service. However, my order at Christmas did not arrive, after trying to contact the company on numerous occasions with no reply. I went back to PayPal who refunded my money. This week I have received a letter from the insolvency administrator saying that insolvency proceedings are being taken against the company. It has now solved the mystery as to why so many of us have received poor service.
Matt Denison
March 2, 2024
Do not order from Dress for Less!
Do not order from Dress for Less! Like other customers, I have not received my refund and I'm being ignored. Paypal have not been able to help either so I'm out of pocket.
leopard print lover
February 26, 2024
Not Recommended - Did Not Refund Money
If I'd seen the reviews before ordering I would have avoided this company. I ordered two coats. They took at least 3 weeks to arrive (way longer than expected as they were coming from Germany which wasn't clear from the .co.uk URL) No problems with the items, they were great and genuine BUT the problems started when I had to return one that was too big.The return address was a UK depot and as the coat was heavy it still cost me £8.50 for a tracked return. Thankfully I sent it tracked and used Paypal and had evidence of the returned item being delivered as the refund never came. After much chasing up I ended up having to submit the evidence to Paypal and get the payment refunded through them.If the items had both fitted the transaction would have been ok although they clothes took almost a month to turn up. If you have to return anything you are stuffed as they do not respond or pay back your money.
Tasos
February 6, 2024
No Refund for Returned items
I returned back some items on November, and never got refunded from them. They received the items but didnt refund. I have sent them many emails but no answer at all. Finally I got my money back because of Paypal protection, after 3 months.
kathryn gratton
January 27, 2024
Do not trust this company.
Firstly this company should be CLOSED DOWN. I returned some jeans in October 2023, sent numerous emails that were never aknowledged. Finally, I have received my refund January 2024, only because PayPal have helped me. Please never purchase anything from Dress-for-less.
Steffi
January 21, 2024
This compmay is an absolute rip off and fraud
This compmay is absolute inacceptable! I ordered the goods on 10th December, when I placed the order I was told that the goods were available, but when I received the order confirmation I was told that it could take up to 12 working days. Since then I have tried several times to call the chargeable "service hotline", where you are immediately thrown off the line on the grounds of high call volume and asked to contact customer service by email. However, I have already emailed them SEVERAL times to find out whether my goods will arrive at all. I'm really angry now and I don't even want the goods any more. In the end y took advantage of the Paypal customerprotection service and claimed a refund. Dress4less didnt even react then. Thank god I git refunded now through paypal but I will never in my life bay anything from dress4less again.
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