evenflo.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 225+ users reviewing Evenflo. Read verified ratings and real customer experiences on evenflo.com before you order.
Related articles
1.3 / 5
Average user rating
225
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for evenflo.com.
Brands may not incentivize or pay to hide reviews.
evenflo.com Reviews
Read real experiences from customers of evenflo.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
pam
November 19, 2025
i bought a rotating car seat to face…
i bought a rotating car seat to face my child front little that i know you can not recline or take off bas so if i put her in it and she falls asleep she goes forward hanging and it was unsafe for her -so i was going to return it to the company but you ahve to pay for shipping was gonna be $115 - and the costumer service say well that company policy - worse place to buy a car seat
Anshika Aggarwal
October 7, 2025
I purchased an Evenflo travel stroller…
I purchased an Evenflo travel stroller that unfortunately developed a defect. I followed all instructions and promptly sent a video showing the issue along with a photo of the sticker displaying the model number and date of manufacture.Despite sending multiple emails to Evenflo ParentLink email id, I have received no response whatsoever. It’s been weeks, and the stroller is now unusable. The lack of communication and support is extremely frustrating, especially after providing all the documentation they requested.I expected better from a company that markets itself as family-focused. If Evenflo cannot resolve this issue or at least acknowledge it, I’ll have no choice but to switch to another brand and share my experience with other parents.I hope this review prompts them to take customer concerns seriously.
Heather Castle
August 5, 2025
I purchased the Reo Revolve 360 Holden…
I purchased the Reo Revolve 360 Holden car seat. When I received it, I attempted to install and it was too big for my car. So, I uninstalled and called them after trying to email and chat with them for a couple days and getting their number off the box.I had the pleasure of speaking with a customer service rep who is extremely rude. Sent me an email. The only information I got was an address that said I had to send it back at my own expense. Went to UPS. They told me it would cost $150 to send back. Obviously I'm not going to pay $150 to send back something that cost over $250. So I'm going to try to sell it on marketplace or something to try to recover some of my money. But I will never ever purchase anything from this freaking company. BTW I would not even give one star for this experience but that is not an option.
Valued Customer
June 13, 2025
Still have not been contacted!!! Horrible customer service
The worst customer service that can be encountered!!! The only answer they continued to relay is what ParentLink cannot do!!I purchased their most expensive travel system as well as the additional base. I tried to make this purchase from 04/22/25 through 04/30/25. There were problems with Evenflo's site. Evenflo had a 10% off coupon that each time entered I was told was invalid and the offer had expired. I continued to request new coupons. Finally on 04/30/25 the coupon supplied worked and I was able to purchase the travel system. On the evening of 04/30/25 there was an increase in price during the time I was trying to make my purchase of $139.99. Now making the travel system 839.99I made my purchase from one of my two email addresses and tried to add these purchases into my reward account. The site continued to tell me no purchase had been made. With the points from my purchases and the100 points Evenflo provided for certain conditions I had met. At this point I should have had enough points to be a VIP rewards member.Fast forward ParentLink has dug in it's feet it said that reward points cannot be moved from one account to another. The problem these point were never credited to any account. I asked that a person higher up in the company contact me. I was told me complaint had been escalated. I have never had the courtesy of the phone call I expected nor the contact I expected nor were these points credited. I feel I have been cheated by Evenflo and will make sure to warn everyone I know that it is buyer beware with the company!!!!!!
Elaine Sun
March 29, 2025
Worst customer service experience
Never sent me my preorder for their new hummingbird stroller. When it was already released for sale, they still didn't process it AND refused to refund me. Also cancelled my order for a baby gate using mostly points, never got points back either. The worst customer service ever seen.
Jody Fenick
January 17, 2025
Order was cancelled for no reason
Order was cancelled for no reason. Don't recommend this store.
Kevin
December 28, 2024
Do not buy
Do not buy, customer service does not exist outside of purchasing products. Accept returns only at the customers costs. Even if you get ahold of customer service response will likely not resolve any issues.
Grace Escamilla
November 18, 2024
Balance Wide Bottles - Worthless
I was a happy Evenflo customer, having bought their Balance Wide bottles a year ago and I have been so happy with them. I recently bought another set and unfortunately, they have changed the bottle design/supply to the point where THE NEW BOTTLES ARE LITERALLY POINTLESS. 1) The caps and lids are NOT interchangeable with the old design. 2) The new caps do not screw on very well - I have now sprayed myself with boiling hot formula 5 times after attempting to screw on a cap and shaking the bottle. 3) The new lids do not stay on AT ALL, so it is IMPOSSIBLE to take these bottles anywhere without leaking. As soon as you put them in your bag, the lip pops off and milk starts to leak out of the nipple. To make matters worse, when I complained about this to customer care and requested a refund, they refused, giving excuses about stock issues. Their stock issues are not my problem, and I have just paid full price for a set of bottles that are literally useless... so disappointed after being a loyal Evenflo customer for the past year!
haley sullivan
October 21, 2024
Worst customer service and products
High chair came missing parts - contacted and no response in almost 3 months. Canopy on car seat broke after 3 months - again no response Wheels on the strollers squeak like crazy. Never buying anything again
adrian
August 21, 2024
Ordered a seat tried to cancel before it was even shipped or shipping label was even printed
Ordered a seat, Entered something incorrectly on the address, tried to address the issue within a minute of the 90 minutes they claim to allow to cancel packages after ordering. Surprise Surprise, they don't have a cancel button on their orders page or anywhere I looked. I tried calling, they were closed because it's a weekend. Called monday morning, I am told they don't allow cancelations after 90 minutes, at this time the shipping department has "taken over". The shipping Label wasn't even created until the evening of that day. So now I am stuck waiting for FedEx to receive the package and send it. Now I am told I have to contact fedex to have them reverse the package or Hold the package at a facility near me. How I'm going to do this? idfk >:(
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).