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3.9 / 5
Average user rating
26329
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for expressvpn.com.
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Read real experiences from customers of expressvpn.com.
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Marvin Wooten
February 3, 2026
Going well, as expected. No issues so far.
Lynnclaire Dennis
February 3, 2026
I appreciate the fast response whenever there's an issue.... even when it turns out to be my ISP
Durgarao
February 3, 2026
Poor quality
Earl Murray
February 2, 2026
There were multiple problems on my desktop aafter the Jan. 4th update...multiple chats...kept getting cut off of chat while I was working on the problem...then when I got back I'd have to start the process all over again...then declared the problem solved...again having to start the process again...Techs were patient enough but seem overloaded with the number of people the were serving the response on the chat could go a bit faster ... ExpressVPN hire more techs.
Kiyoshi
February 2, 2026
I’ve been using ExpressVPN since 2019 and I’m really happy with it. I’ve never thought about switching they keep improving security and the speeds are always solid. Definitely recommend ExpressVPN.
Adriana F
February 2, 2026
ExpressVPN has been nothing but excuses and delays. I’ve been contacting them every day for almost a month about my refund, which they already agreed to, but every time it’s a different excuse.This situation has been causing me a lot of anxiety and stress, and I’ve honestly never felt this bad dealing with customer service before. I’m extremely disappointed and I wouldn’t recommend them.
Jackie L
February 2, 2026
Quick customer service response. Ereel was very professional and quick to solve my reported discrepancy. Please consider giving Ereel a pay raise and a paid day off! Thank you so much for helping me Ereel!!!
Tony Miller
February 2, 2026
Did the job required
Love Komadori
February 1, 2026
ExpressVPN keeps LAN traffic unencrypted while only routing internet traffic through the VPN connection. This allows you to safely enjoy the internet while maintaining full connectivity with other clients on your local network, just as before. For Android, it offers a feature that automatically turns the VPN off when connected to trusted Wi-Fi networks. This eliminates the need to manually toggle the VPN on and off at home, work, or on public Wi-Fi.
Ken Hart
January 31, 2026
An Israeli company purchased ExpressVPN. Israeli firms now control 8 major VPN companies.Israeli Kape Technologies: ExpressVPN, CyberGhost, private internet access (PIA), Zenmate. Israeli Aura (Pango) Hotspot Shield, Betternet, VPN 360, Touch VONConcluded can’t be trusted like Palantir. Change to a none linked Israeli-linked
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