fashioneyewear.co.uk Reviews
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Join 13,501+ users reviewing Fashion Eyewear. Read verified ratings and real customer experiences on fashioneyewear.co.uk before you order.
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4.0 / 5
Average user rating
13501
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for fashioneyewear.co.uk.
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fashioneyewear.co.uk Reviews
Read real experiences from customers of fashioneyewear.co.uk.
Brands may not incentivize or pay to hide reviews.
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Soti
April 5, 2026
Great Prices & Fast Delivery
“This is my second time ordering, and once again I’m very satisfied. The prices are very reasonable, and the delivery was impressively fast. Everything arrived on time and in perfect condition. I would definitely recommend this service and will order again!”
John Everson
April 2, 2026
As described
As described
Friend of Ted
April 1, 2026
Prodno information about the order delivery timeucts are being offered that take…
Products are being offered that take weeks to arrive, even though they're advertised as next-day delivery. I've been waiting for my order since mid-March, and I have no information on when it will be processed, or if it will be at all.
Katie
April 1, 2026
Not acknowledging my return!!!
Unfortunately I have been chasing a response via email and no one has come back to me in nearly 10 days I have emailed every single day trying to sort a few items I have returned but I have heard nothing
Ty
April 1, 2026
DO NOT SHOP HERE IT IS A SCAM!!!!
Urgent: Resolution Required for Faulty ProductDear, I am extremely disappointed with the ongoing handling of my issue regarding the defective glasses I purchased from your company. Despite my repeated efforts to demonstrate the fault through multiple images from different angles and various environments, you have failed to provide any credible evidence or reasoning to dispute the product’s condition. Your constant dismissals, claiming that “location matters” or that environmental factors are responsible, are unfounded and irrelevant. The product is unquestionably faulty and has not performed as promised or as advertised.Furthermore, the product is undeniably defective and has failed to meet its intended purpose or fulfill its advertised functionality. Despite paying for glasses that include a specific feature, that feature has proven to be ineffective. I have provided clear proof that the feature is not working, yet you continue to insist that I pay for shipping to return the product, even though I have demonstrated the defect. You expect me to bear the costs of return shipping despite having provided evidence of the fault. Additionally, I am being asked to do your work—providing extensive information and documentation—despite the unprofessional behavior and lack of resolution from your team. I have fully cooperated with your initial requests and even explicitly told you that if you need to conduct further inspections on the glasses, they should do so at this point and send me a prepaid label. However, my requests have been ignored, and I am not obligated to continue engaging with your company or accept further unreasonable delays or excuses. I have acted in good faith from the outset, and it is your responsibility to rectify this situation without further delay.At this stage, I want to make it explicitly clear that your company's refusal to acknowledge the defect, along with your dismissive attitude and inadequate customer service, are unacceptable. Your actions demonstrate a clear lack of accountability and professionalism, which is reflected in the numerous negative reviews on Trustpilot. Your reluctance to resolve this matter amicably, combined with an argumentative stance, only serves to further damage your reputation. If this issue is not resolved promptly and satisfactorily, I will have no choice but to pursue all necessary legal remedies to protect my rights as a consumer.Please be advised that just because your company is not based in the United States does not mean that U.S. consumer protection laws are inapplicable. As a consumer purchasing goods that are being shipped to and used within the U.S., my rights under U.S. consumer protection laws are valid and enforceable. I will pursue all available legal options and report this matter to relevant authorities to ensure my consumer rights are upheld.Moreover, I want to emphasize that I have fulfilled all my obligations and provided the required evidence to demonstrate the defect. I am not obligated to continue engaging with your company or accept further unreasonable delays or excuses. I have acted in good faith from the outset, and it is your responsibility to rectify this situation without further delay.In conclusion, I demand an immediate resolution—either a full refund or a replacement product that is free from defects. Failure to respond appropriately will result in escalation, including legal action and public exposure of your inadequate business practices.PS: I strongly advise against shopping here. The customer service has been very poor, disrespectful, and unprofessional. It is unreasonable to expect customers to do your job for you. 4/2 again I have sent photos of the item directly outdoors with sunlight and still no nothing the glasses where faulty and your company knows that! Sincerely,
Jenny Martínez
April 1, 2026
Great prices and also great and fast…
Great prices and also great and fast experience with fashion eyewear, I ordered a pair of prescription glasses for the first time and I just received them and I love them so much I am happy with the product and quality very nice, also the delivery went by very smoothly I am a satisfied first time consumer will buy more.
Daniel Rucker
March 31, 2026
Ordering easy
Ordering easy, shipping easy...unfortunately first day attempting to make a adjustment and the rimless frame broken and could not get a replacement lens through the company.
Sean
March 31, 2026
Excellent
Excellent. Very quick, quality glasses.Reasonable price based on the lense options, but a wide variety of frames.Finding reasonably priced Persol frames here was great, as I like Persol and the prices were reasonable when compared to other retailers.
Donnie
March 31, 2026
Excellent service,fast…
Excellent service,fast shipping,excellent product
Amy H
March 30, 2026
Received Versace glasses BROKEN, cannot get resolution
I spent $700 on two pair of designer glasses. I received my order on 3/6/26. One pair arrived broken. I contacted customer service and received a response that they were escalating my case. That was now almost a month ago. Despite several follow up emails, I have not received a response or resolution to my problem. Incredibly frustrating!
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