feature.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 652+ users reviewing FEATURE. Read verified ratings and real customer experiences on feature.com before you order.
Related articles
3.3 / 5
Average user rating
652
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for feature.com.
Brands may not incentivize or pay to hide reviews.
feature.com Reviews
Read real experiences from customers of feature.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Roni Ventura
April 5, 2026
Website is very user friendly.
Website is very user friendly.
Yellowman
April 3, 2026
I’m a regular customer
I’m a regular customer, but I can never seem to hit on raffle limited releases. That’s quite annoying.
Anwar George
April 3, 2026
Product was 100% what I wanted
Product was 100% what I wanted! Delivery was on point. Im not a bot, So I can assure this review is from a real person. I will definitely choose this company to order future products!!
Stephanie K
April 2, 2026
My package has not had a shipping…
My package has not had a shipping update in over a week and a half. I reached out to customer support for help and was told nothing could be done until 30 days have passed, and in addition to that I have to be the one to follow up again after 30 days. I am shocked that at a minimum feature would not at least reach out to the shipper and request a status update. I have purchased many items from feature but this experience has encouraged me to shop elsewhere in the future. I have reported the charge to my bank as a last resort.
mario adwater
April 2, 2026
the customer service is terrible
the customer service is terrible, I mistakenly purchased the wrong size and im having to dispute the charge being that you don't accommodate the customer by allowing returns or refunds..absolutely terrible consumer experience
Tracey Turgeon
April 1, 2026
Scam! Don’t order from Feature
Terrible customer service they sent the wrong shoes and then charged me for the return postage and kept the tax they collected. On a $102 charge I received a $66 credit, why would I ever trust them again. I am hoping my credit card will dispute the charge and I will get my money back! Terrible company and a total scam!
Heyward Smith
April 1, 2026
I love Feature I've been shopping with…
I love Feature I've been shopping with them for 5 or 6 years now an I love the way my order go thru for draws an my deliveryz they always have everything I need so thank you
Scot Northern
March 31, 2026
No visability into entries and insane shipping costs
The app allows you to enter raffles, but doesnt populate any of your account info or payment info. So, you end up typing in the same stuff over and over and over. Then, there is no place to see what raffles you even entered and there is no confirmation email upon entering, either. Ideally, they would use EQL. But at the very least, provide some visability. Other shops also allow easy cancellations of raffle entries, but not Feature. Once you enter, there is no changing or cancelling. I enter a lot of raffles and I always dread a Feature entry. So much so that I am finding myself just not using them as much. Lastly, of all the shops I buy from, Feature charges the most for shipping and offers no free shipping amount. Once again, making them my last choice for sneakers.
Johnny Yancy
March 31, 2026
Staff is always friendly and helpful
Staff is always friendly and helpful
Money Mike
March 31, 2026
Jordan 3s are in
Great service every time
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).