fingerhut.com Reviews
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1.6 / 5
Average user rating
52531
Total reviews
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fingerhut.com Reviews
Read real experiences from customers of fingerhut.com.
Brands may not incentivize or pay to hide reviews.
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Irene Morin
February 24, 2026
3 months I've been trying to cancel…
3 months I've been trying to cancel safeline 30 dollar a month fee. I never signed up for safeline, I DON'T WANT SAFELINE and they ignore the electronic and verbal requests to cancel it. It tells you it's canceled but it's right back the next month.
Michael
February 7, 2026
Garbage company
Garbage company. I set up an account a while ago but lost access to my email account. So as I type I can not login, I have a balance, and I all of sudden get these warnings to pay. The problem is they’re not open weekends, have poor hours, crappy ways to login, terrible customer support, highway rip off prices, and more. ASK a friend or relative for money and shop somewhere else.
Tammy Paper
February 7, 2026
Fingerhut has locked me out to pay my…
Fingerhut has locked me out to pay my bill, that's if I even owe a bill. They will not send me paper bills. I waited on the phone tried to get them to unlock my account or give me customer number to no avail. The people speak barely English asked me some security question that I did not set up, would not take my payment. What am I supposed to do?
Kim H
February 1, 2026
Fingerhut Fraud
Fingerhut has added this screen for Safeline a program they offer right as you login and there is no way to get around it to access my account information or make a payment. It has a drop down menu but it all just pertains to the Safeline program. I can't pay my bill. This should be considered some kind of fraud to collect late payment fees
Barbara Perkins
January 30, 2026
I been pay on my account everymonth …
I been pay on my account everymonth and it still same they take people money take off $1then take our account back up $83 89 every month don't add up then my balance is still same 1year
Beth Rasmusson
January 8, 2026
I will never ever get anything from…
I will never ever get anything from fingerhut! That place should be shut down they are crooks. I sent a dated money order on the 14 they paid it 2 days past my due date and charged me the same amount on late fees. I’ve been a paying customer for over 4 years. Never ever will I order ANYTHING from them
james c
January 8, 2026
Absolutely the worst firm .....ever
Absolutely the worst firm .....ever. So , as I've noted previously ...in Sept , due to surgery , hospitalization , I missed a payment ....first time in 8-9 years . Called them to let them know why .....so , I expected , at worst , to simply move my billing forward , as every other firm / credit card company I deal with ....have done . Nope ...they have expected me to pay 2 months in one , refuse to accept any payment other than what they billed , and have taken each of my last three payments .....as late fees . I sent a written letter to their billing disputes dept ......they sent me an email today ......telling me to .....send them a written letter . I called them .....told them I will not make another payment until they fix their screwed up billing .
nicole spinner
December 19, 2025
Rude agents who will lie and say they…
Rude agents who will lie and say they are resolving issues and do not. They had my checking info on file which was a huge mistake on my behalf. Do they charged me back to back which when I called they pretended like they did nit see any transactions. I even offered to send them proof. I talked to 6 agents with no resolution not to mention they are nasty people. One even told me to call the bank instead of them and says she cannot remove my checking info. I assume to commit fraud etc. So I called my bank and explained and they will do a dispute and change checking info. They are outsourced to somewhere in the Middle East and only know how to read a script. There are cheaper and better catalog places out here trust me. Please dont mess with these crazy people
Paul Fisher
December 9, 2025
FINGERHUT SUCKS!!
FIRST FINGERHUT WAS GREAT AND EVERYTHING WAS GOING GREAT AND THEN THEY JUST SHUT IT ALL DOWN NOT LETTING ANYONE LOOK AT THEIR ACCOUNT BALANCE BUT THEY WANT THE MONEY YOU OWE THEM THOUGH BUT DON'T ALLOW YOU TO CHECK TO SEE IF THAT'S WHAT YOU OWE OR IF IT'S LESS!!
Claudette Green
December 8, 2025
FiNGERHUT rated great!
FiNGERHUT rated great!
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