flexispot.co.uk Reviews
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Join 1,230+ users reviewing FlexiSpot UK. Read verified ratings and real customer experiences on flexispot.co.uk before you order.
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4.1 / 5
Average user rating
1230
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for flexispot.co.uk.
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flexispot.co.uk Reviews
Read real experiences from customers of flexispot.co.uk.
Brands may not incentivize or pay to hide reviews.
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Sarah Chandler
March 27, 2026
What a disaster
What a disaster. Product that arrived was not as advertised.Identified missing items - most of it including assembly instructions, fittings. Motor and most of the standing mechanism. Agreed to try again only to be despatched exactly the same with the same missing parts.Have now been waiting 3 days for collection as a return. Guess what? 3 days at home waiting despite being given collection times. Still waiting.Please sort this right now as the telephone number just rings and rings.
Tynosan
March 26, 2026
Great product and better support
I puchased a chair and, after only a couple of days of usage, I can tell that its value is more than its cost. Moreover, I needed to be in touch with the support and they completely resolved my issue in few hours.
Ogint
March 23, 2026
Happy with first purchase
Ordering was easy and smooth, I bought an L-shaped standing desk. It arrived nicely packaged and in perfect condition - easy to assemble too.There was an issue with delivery because I’ve inputted wrong postcode (my mistake), which the customer service team were very set on helping with (answers always same day). After the resolution and some time lost due to miscommunications with courier companies, FlexiSpot offered to refund £15 to my original account for the inconvenience - which was a really pleasant gesture and I can tell they value long-term customer satisfaction over making a quick buck. I genuinely suggest purchasing from these guys as they actually care that you get their product and enjoy it, thanks again 👌
Daniel G
March 19, 2026
Don’t recommend
I don’t recommend flexispot. Very rigid in terms of order cancellation and don’t even follow their own T&Cs. The order hasn’t even left their warehouse, but they won’t cancel it and would rather get DPD to attempt delivery and then return it back. Also, the unprompted reviews out there for their desks are not that good.
James Broderick
March 19, 2026
Save your money for a different company
Bought the l-shaped standing desk from them back in January. Took over a month for all the peices to be delivered and then arrived with the incorrect plug. Ask customer service for a replacement plug over 2 months ago now. Just kept being told it wasnt in stock and did I want to change my mind and find a adapter with a 30 pound refund. Can not recommend this company. Actually product is good bar the desk top, I would get that from a different company but if anything goes wrong they are a terrible customer experience to deal with. When you pay the price they ask for a desk you expect better and not to be treated like an inconveince because of their mistake
Stephen S
March 18, 2026
Excellent company
Excellent company, Got a C7 max , which in my opinion is a superb chair and amazing value for money. Anytime I contacted customer support they were very helpful and fast to reply, delivery and packaging was also amazing ! Will be back again in the future
A LOUDON
March 10, 2026
Delays and more delays and still no desk
Ordered a desk in January with the base being on "pre-order" for end of February. Several "delays" later I'm now being told it's still delayed until the end of March. I've now cancelled the order and need to waste my time waiting for the desk top to be collected as they sent that straight away despite there being no base. Don't give them your money and shop elsewhere.
K R
March 9, 2026
High quality Innovative products
High quality Innovative products and excellent customer service. I have been using FlexiSpot cycle desk bike for the past 3 years and it's still going great. I have purchased multiple products since, and the customer service has been really great - very friendly and quick turnaround for queries and returns as well.
Mrs W Taman
March 6, 2026
WHICH Recommended Buy.
I ordered a Which recommended buy ergonomic chair for home working. However, the chair delivered had a part missing to attach the headrest. I contacted the company be email and had excellent customer service with prompt responses to emails and a replacement sent out within 48 hours. I have been happy to recommend not only the chair (which is so comfy) to my colleagues but also the company.
Alexey Merzlikin
March 6, 2026
Great customer service
I had some issues with the delivery and I purchased the cable organizer without knowing that the same one is included with the desk already. The support was quick and helpful in resolving all of the issues and arranging a refund for a duplicated item.Recommend the service.
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