flexshopper.com Reviews
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3.3 / 5
Average user rating
947
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for flexshopper.com.
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flexshopper.com Reviews
Read real experiences from customers of flexshopper.com.
Brands may not incentivize or pay to hide reviews.
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Dustin Hansen
January 31, 2026
I placed an order to get a computer
I placed an order to get a computer . Website says 24-72 hours to get a email from the vendor . Nothing came about from the vendor. I reached out to customer service and they keep telling me they have to contact the vendor to cancel it but that can take up to 72 hours as well to get an answer . The website and company does not stand by what their word is or by contract . I asked them for the vendor and kept being told they don’t know who the vendor is but they say they have to send email to vendor to get the cancellation order and then the vendor sends the money back . Total scam ! Flex shopper knows they took our money ! I’ll let the bank deal with them and a stop payment will be put on the bank accnt so nothing else can be drafted from my accnt !
Brandi Ezell
January 24, 2026
This is a scam
This is a scam; over $300 was taken out of my account, and for over a month no product. I have canceled, and they continue pulling money out, and the product was never shipped. I was given a fake tracking number!
Trecinda Pittman
January 10, 2026
In the beginning it sounds good but…
In the beginning it sounds good but they charge you every week for your purchase and then charge you almost double the purchase price if not paid in 90 days. By the time you finish paying it is almost triple the purchase price. Even if you try to pay it off early the early payout amount keeps going up every week. If you do not have to use them DON'T!!!! I had the purchase amount in hand but the merchant said this was an affordable option. I should have paid out of pocket. One of the worse experiences ever!!!!
KEYLA
January 8, 2026
DO NOT WORK WITH THEM!!!!
DO NOT WORK WITH THEM!!!!! I bought a product from a 3rd party using FelxShopper. The total was 400 maybe 428. I set the payment plan for twice a month. Today when I check my balance with them it shows I owe 800???????? WTH ?? So I speak with a representative and they tell me yes the product is paid for now you have to pay the interest. I asked how much is the interest ???? The agent said they could not tell me because they do not have access to it. they told me to go to my account and check under the lease agreement. so I go to my account a check. There was no lease agreement. I called my bank and notified them of the situation they will NEVER GET MY BUISNESS AGAIN ! 800 INTREST ON A 428 LOAN IS ROBBERY !!!
Allyson Dibene
December 6, 2025
Conflicting financial information
Had had my product for a while and am nearing the end of my contract however everytime I log into my online account to check my balance it defers day to to day. My payment came out yesterday as usual, logged in to check my balance my payments are up to date as it’s set to auto pay and my early pay of was $19.06. I call the next day to pay it off and now my account has a past due balance of $2.0 and some change and my early pay off amount has gone up to $75. How could this be possible? I tried to reach out to customer service and it just says no one is available to take my call at the moment and hangs up. I will not be making any additional payments until someone fully reviews my account and gives me a detailed explanation
Linda Sue Petetson
December 5, 2025
I love shopping on Flexshopper I have…
I love shopping on Flexshopper I have ordered so many things the payment process is easy they have greet customer service . They literally have Anything your looking for I’mAmazed each time i browse all the new items they have added. Please work your hardships out we need you!
Phyllis Britt
November 17, 2025
Be very careful
I am a widow And struggle with money at times. I needed tires and some maintenance done on my vehicle and did not have the up front money so I tried flexshopper. The total cost for my tires and the work done was a little over 800 however I have already paid over 900 for this and they say I still owe 1700 that is ridiculous. Also I got a little behind and called to work out a payment arrangement on the amount late and then they started hitting my account double and triple my payment amounts. They said since I was behind they could do this. I only authorized payments to come out twice a month however theu have attempted to take the payment 7 times this month but they received the original payment on time and for the correct amount. They continued to try to take the payment several more times but I had locked my card after they took it three times and caused my account to go negative. I called customer service and they said they had a right to do this at anytime they wanted as long as my account had a balance. I told them they no longer had authorization to deduct any more payments from my account and I requested a addr3ss to manually send in my payments and they said they would send me an email with the address however I never received it.
Nikki
October 26, 2025
I’ve been purchasing from Flexshopper…
I’ve been purchasing from Flexshopper for at least five years. In the past, deliveries were fast — I’d usually receive my products by the end of the week. However, reaching customer service was nearly impossible. Now, it seems things have completely reversed. I can finally reach customer service, but getting my product before doomsday feels like the real challenge.The one place I relied on for fast, reliable service has completely let me down.
Christianna
October 17, 2025
Once good, no more. CROOKS
When they were new, they were a little disorganized but they seemed to be honest. Now, they will sign your lease for you if you simply put something in your cart (like a laptop they don't have in stock), and charge you. Once you reach out to customer service, maybe you'll get lucky and they'll refund you the money they shouldn't have taken. They'll cancel the lease that they signed for you. Days later, they will charge you again, even if you take your banking information out, for the same item that is not in stock. They're crooks. Don't do it. They need to be shut down.
shirley MEEKS
October 15, 2025
This will be my 2nd order with flex…
This will be my 2nd order with flex shopper. I moved around site with ease. I will definitely use again.
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