freebeatfit.com Reviews
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4.1 / 5
Average user rating
1098
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for freebeatfit.com.
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freebeatfit.com Reviews
Read real experiences from customers of freebeatfit.com.
Brands may not incentivize or pay to hide reviews.
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Ashley Yaro
February 18, 2026
Fast delivery
Fast delivery. Easy to assemble and use. I love it.
KAT
February 10, 2026
More female instructors and add a search bar!
I’ve been a FreeBeat user for three (almost four!) years now. My biggest criticism is the lack of female instructors - we don’t need 40 new Nick and Edward classes per week (seriously, sometimes there are nothing but Edward classes for rows at a time)! Bring back Kayley, give Dalia more classes, and look for more female instructors. Nothing against the male instructors, but as a girl, I prefer riding with female instructors. Also, please add a feature where we can search for rides that include certain artists or songs! For example, a search bar where I can type in “Bad Bunny” or “Clarity” and get rides that include that artist and/or song. Ride titles like “Morning Burn” give me no idea what songs will be played (and the genres aren’t always correct).
Jessica
January 3, 2026
Customer service is truly terrible
Customer service is truly terrible. I ordered a bike and it never arrived and they will not help at all. I basically paid 500$ for a bike that never showed up and theres zero customer service support for these situations. If you like to see your money burn away into nothing, then sure, buy from them.
Andy Koto
January 3, 2026
Bought the bike when they launched and…
Bought the bike when they launched and used it every day until the belt snapped where it connects to the pedals and flywheel. This happened two months before the warranty was supposed to end.I put in a warranty request right away but they kept taking forever to reply. They dragged it out until the warranty expired and then told me it was my fault it expired and said it wasn’t covered. Their solution was basically just buy a new bike.They don’t care about customers once you’ve already bought. The fact you can’t even replace a simple rubber belt is ridiculous. Complete scam of a company that doesn’t honour their warranties. Avoid at all costs.
Carvin Joseph
December 29, 2025
Broken Screen
Broken Screen
Kaleb Moyer
December 27, 2025
Only putting 5 stars so people see this…
Only putting 5 stars so people see this the lip sync sucks the graphics are pretty good but the ai music video generator sucks and doesn’t listen when you say specifics, free beats cost way to much money to give crappy videos like that and if you say I want my money back they give you credits not your money back
Kristin
September 19, 2025
Great Bike
I enjoy using my bike!! I love the classes!! The object is to get the most combos during a class, however transitions between songs do not give you long enough time to register. The next beat and to adjust to the new beat and you lose your combo between songs!! It makes it really frustrating when you are working so hard and just like that a great combo is gone!! Please give a little more time to see the easy/hard beats and time to adjust
Amber Bradshaw
September 4, 2025
Help with busy army life
I’m in the army with kids and the freebeat helps me keep up with my workouts without having to leave the home.
Nasya Fox
September 1, 2025
I love Freebeat!!
I love Freebeat!!I have owned the bike for 10 months now. I am a busy mom and although my goal is at least 30 mins, I like that I can get on for a quick 15 min class just to have some “me time.”I like completing the Daily and Weekly Tasks and the option to get a few bucks back every month. It’s small but it’s something! Also keeping up with the beat keeps me going. I also like that the bike will automatically change the resistance while doing a class and you can turn off the feature if you want. Getting extra points for rising while biking is a fun feature but it means that you can’t replace the seat cushion.The bike is comfortable and I like that the monitor moves all the way around to do other workouts.Edward’s classes are my favorite. I love his encouraging messages while I work out. I do wish there was more contemporary Christian music again or a category to find them. I have to scroll to find them.My next favorite thing to do is the scenic ride. Especially getting to bike through towns. I do wish they had more big cities like NYC!Another feature that I like is part of the LesMills “The Trip.” It feels like you are biking through a video game. The dance classes are so much fun as well.I have a few complaints. One, I wish I could set my own music but I have the freebeat lit and it doesn’t work on the app. Also, although my AirPods connect, my apple watch will not connect, I cannot track my heart rate through the bike.Some of the classes sadly are repeats, I’ve come across 3 of Edward’s that were the same but labeled differently.The machine is beautiful but I wish the water bottle holder was more functional, none of my bottles stay put I end up having to set my water to the side on a table nearby. I use the holders to awkwardly hold my phone and my AirPod case.I found out that my bike would glitch out if I left it on sleep mode, so I always have to power off after a workout.Lastly, I wish there was a feature to watch a streaming service or an Apple play feature? I’m guessing it’s licensing but it would be nice.Overall I am happy and thankful that I purchased this bike and that I continued the subscription. My positives outweigh the negatives. I hope this was helpful and that you decide to be apart of the freebeat fam!
Debbie
August 21, 2025
It came as advertised
It came as advertised. The setup was easy. The instructions were well written. The class selection is varied and offers all types of rides at various levels. I get the class competitiveness but on my schedule. My only criticism is no drink holder.
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