freepik.com Reviews
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3.2 / 5
Average user rating
2450
Total reviews
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freepik.com Reviews
Read real experiences from customers of freepik.com.
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Arash Tebbi
April 5, 2026
AI and stock content
Great browser software for AI products, along with stock content, but the auto-purchase is extremely shady and I feel borderline illegal in the states. Make sure you tick it off and are aware of any auto-renewals.
prsk studio
April 4, 2026
Issue with Seedance 2.0
I subscribed to the Enterprise plan and I am based in France. However, Seedance 2.0 does not appear in my account. Instead, videos are being automatically generated using Kling 3, which is not what I expected.I contacted support but have not received any response. I also did not receive any confirmation email regarding my request.I sent an email directly to support@freepik... and also submitted a support request through the website.What is going on?
customer
April 3, 2026
Great Customer Service
fast, accurate response
customer
April 3, 2026
Good website
Good website
customer
April 3, 2026
Thanks for help
Thanks for help! It's really great that solved the problem a small time!
The Prestiq
April 2, 2026
I bought Premium plan and paid $49
I bought Premium plan and paid $49, however, all sections has problem.on image generation, I can't increase generation output more than 1. the video generation doesn't work and it failed. I wrote support team and no respond
Miroslav Stefanov
March 30, 2026
And zero stars are too much for these…
And zero stars are too much for these scammers.I had a contributor account with them for over 2 years. I started by testing a few packaging mockup files (about 20) that were made to all their requirements and at a high level. Then I added texture files. I had some sales, but Freepik pays so little that in those 2 years I collected 2 euros. Now their measly two euros are left with them because Freepik deleted my contributor profile without giving me an explanation of where the problem was and without giving me the opportunity to correct it. Their support is not worth it. They are complete idiots. Freepik are complete scammers. I also use them as a resource for graphic materials - their quality is very bad. Their mockups are way worse than mine, which they deleted.Stay away from these scammers.
Elizabeth Thorne
March 28, 2026
They just sent me the worst kind of spam…
They just sent me the worst kind of phishing spam. So, I don't have to have dealt with them to know they're crooks.=================================Support TicketHi there 👋Thanks for reaching out! We've successfully received your request and created a support case with the reference number: 01564950.⏳ Our team is currently reviewing your case, unless you need to add or update any information, there's no need to reply just yet — our team will be in touch as soon as possible.💡 In the meantime, feel free to visit our Help Center, where you can find detailed information and quick answers to common questions:👉 Freepik Help CenterThank you for your patience and for trusting us!
Podcast Patriot
March 28, 2026
freepik is happy to take your money…
freepik is happy to take your money then censor what you create ... not worth the hassle - and it is ridiculous they try to hide behind the distributed paywall when it is their platform meaning they can set the rules of engagement ie not categorically censoring content critical of trump but they choose to try to have it both ways ... freepik goes as far as changing the interface to remove user control to ensure they completely control what content is created NONE OF THE CONTENT WE'RE TALKING ABOUT IS UNSAFE AND MAY ONLY BE NONCOMPLIANT PER BEING CRITICAL OR NON SYCOPHANT TO THE REGIME
Andrew
March 27, 2026
I have been trying to get Freepik to…
Please see ticket number01562825I have been trying to get Freepik to respond to a ticket raised regarding fraudulent amounts of money being deducted from our account, I just cant get any response.Freepik can someone respond please.
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