freshnlean.com Reviews
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Join 5,331+ users reviewing Fresh N' Lean. Read verified ratings and real customer experiences on freshnlean.com before you order.
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3.8 / 5
Average user rating
5331
Total reviews
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freshnlean.com Reviews
Read real experiences from customers of freshnlean.com.
Brands may not incentivize or pay to hide reviews.
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Thomas R
December 6, 2025
My experience with Fresh N was really…
My experience with Fresh N was really convenient and satisfying. The meals were fresh, healthy, and flavorful, making it easy to stick to a balanced diet. Delivery was timely, and everything arrived perfectly packaged.
Dani
August 5, 2024
Meals never arrived, neither did the refund
Meals never arrived the second week.FedEx site said it was delayed for weeks after the arrival date. Their packaging was so bad that the box probably fell apart in transit. Contacted customer service repeatedly for a refund, but never got a response. They do not have phone number to call when email doesn’t work. Cancelled their service after three weeks. Food wasn’t great, either. It all had a similar taste and they added carrots to everything.
Renee
August 3, 2024
Unable to skip meals - need assistance
I have been unable to log on to my account and skip my meals as we are traveling. I have sent three emails since 7/24/24 with no reply. Can you please assist?
mmitchel
July 27, 2024
Appears to be down since July 12th
Appears to be down since July 12th. Only one article from CNET indicates the business may be closed now.
Arabella Hadwin
July 23, 2024
Horrible service
Cardboard strips were in one of my meals. I have emailed customer service 5 times in the past 3 weeks and they are completely non-responsive.My meals were processed and my card was charged but they never showed up and I was not able to get in touch through email, their message portal on their site, or their customer service phone number.
Ruth Campbell
July 21, 2024
When website would not allow my…skipping and order which was already ordered.
When website would not allow my skipping delivery for July 13, representative followed-up quickly with solution which satisfied both me and freshnlean.
Becca
July 21, 2024
This company went out of business…
This company went out of business suddenly without any notice. I'm having to do a charge back to get my last bill refunded
Sheila Davis
July 19, 2024
Order did not get shipped
My July 13, 2024 order was never delivered. The order normally shows delivery activity but this time nothing. I sent the company a message via a chat from my account yet no response back as of July 19, 2024. My checking account was debited $134.00 around July 3, 2024. At this point, I’m feeling doubtful that I’ll receive my order or at least get my money back.I am very disappointed with Fresh N Lean, the food was very tasty. Now, I’ll be very skeptical about ordering items online from non established companies.Buyers beware, do not place any future orders with this company.
Essence Richardson
July 17, 2024
This is my first time ordering
This is my first time ordering on this site and so far its been horrible. There's absolutely no customer service, people don't return phone calls and if you decide to wait on the phone suddenly the line disconnect. I just want to know why I haven't received my food that I ordered on 7/03/24. This is beyond ridiculous. Either answer my questions or give me my money backUpdate: 7/31/24, no food and no response from customer service
Connor McQueen
July 16, 2024
This is the most frustrating company I…
This is the most frustrating company I have worked with. Two of my last three orders have been severely delayed; the first arrived spoiled, and the most recent still hasn’t shipped (5 days after it was supposed to arrive). I have tried to contact someone at the company in every way listed on their website. No one answers the phone or responds to emails. I just want a refund for the order that still isn’t here, and to cancel my account. I DO NOT recommend this company, unless you want to pull your hair out trying to recoup your money.
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