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2.7 / 5
Average user rating
34317
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for game.co.uk.
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Read real experiences from customers of game.co.uk.
Brands may not incentivize or pay to hide reviews.
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Toby
January 31, 2026
Disgusting company, ordered a bunch of games that were labelled as new! When they arrived 6/9 weren’t sealed and one of them didn’t even have the bonus deluxe edition contents! Complete fraud!Avoid at all costs!
MR RYAN LLOYD
January 30, 2026
Ordered 2 x one piece TS-2 tins that come with 3 different designs. Was sent 2 the the same one. Packer would have had to do it on purpose given the way the tins are in carton. Just so happened to be give the least valuable.
Trevor
January 30, 2026
I'm still waiting for my order to be emailed to me. Three days have gone by and no contact number for customer service.
Ian Gibbons
January 30, 2026
The staff at GAME acknowledged a problem with the EVRI delivery and within days a replacement package had arrived. Excellent. Good purchases at a discount price.Well pleased
Graham wilson
January 29, 2026
Bought a physical copy of a PS5 game with a gift card. Went to a local store and they were charging £4.99 to have it delivered in-store .. So ordered online and the same cost of £4.99. Five quid to post a BR Disc, really? Not even fast delivery and to add insult to injury they use Evri.What a scam. I've no doubt they're cashing in on the excessive delivery fee. No wonder they're nearly out the 'GAME' Here's hoping they do.
Jude lynn
January 29, 2026
It’s quick and easy i use it mainly for gift cards ive never had a problem!
Craig Peach
January 28, 2026
So easy to order, delivery was next day, like I asked for, was able to pay with Fraser plus, so that helped loads, all in all a great experience, would definitely use them again
Tom Keane
January 27, 2026
The worst customer service i have ever received. I ordered a £40 E-gift card on Saturday night and it's now tuesday night with still no email. The Customer service team have been no help and rude, as apparently my order was "customised" when i've checked my order multiple times and it shows no signs of this. Once i've finally received (if i ever do) the gift card i can't wait to see what customisation is within the email. Terrible experience and never again and i'd advise anyone else to do the same. Stay away
Mark newman
January 27, 2026
Awful waiting days for a digital Xbox gift card terrible service no wonder stores are shutting down
Lauren Russell
January 27, 2026
Ordered a gift card to be delivered by email. over 72 hours later I’m still waiting for it. Spoken to multiple people on the online chat who were of no help what so ever. Was told it’d arrive within the hour, then told 24-48 hours to THEN be told 5-7 working days. I received confirmation of my order 3 days later at which point I went back into the live chat with someone who couldn’t even tell me anything. Was told the ‘appropriate team’ are dealing with it but yet could not tell me if I was actually receiving my order or not. Will stay well clear of this company from now on and I’d advise others to do the same. Absolute joke!
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