geekbuying.com Reviews
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4.5 / 5
Average user rating
16826
Total reviews
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geekbuying.com Reviews
Read real experiences from customers of geekbuying.com.
Brands may not incentivize or pay to hide reviews.
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László Varga Polyák
January 29, 2026
Quick and successful remedy of the manufacturer's defect
Due to the manufacturer's fault, parts and accessories were missing from the factory packaging. With the help of Geekbuying staff, I received a replacement device in less than a week. The communication between us was excellent. Big praise and thanks to Geekbuying staff.
LB
January 28, 2026
The shipping company mixed up my…
The shipping company mixed up my package. Geekbuying Customer Service was helpful and resent my order right away. I highly recommend it.
SLM
January 27, 2026
Excellent customer service – fast and effective
I contacted Geekbuying customer service regarding a technical issue with a part (5-way Manifold Kit).The support team handled my request professionally and efficiently: they asked for photos/videos, reviewed the issue with their technical team, and quickly proposed a clear solution.They sent a replacement part free of charge, without asking me to return the defective one.Communication was smooth and polite throughout the entire process, with regular updates and a tracking number once the part was shipped.I received the replacement, installed it, and everything is now working perfectly.The issue is fully resolved.Very good experience with Geekbuying’s customer service. I definitely recommend them 👍
King
January 27, 2026
Good customer service care thanks for solved the problem
Good customer service care thanks for solved the problem
Fred
January 27, 2026
I bought an electric bike from the…
I bought an electric bike from the brand Touroll last June. A few months later, in December, my battery charger broke down. After some tests to try to find the problem (through videos), Geekbuying sent me a new charger. Perfect after-sales service.
Cian Mcpartland
January 27, 2026
Quality products and customer service
Quality products and customer service
Greg
January 26, 2026
Got 2 speakers for one
Hi. I have ordered a refurbished speaker which didnt work. I have received second working one as a replacement + i didnt have to send back the first one :-) great service
Dobos Három
January 26, 2026
Everything was ok
Everything was ok. The sales team very helpfull and kind. They solved my problem.
Filiph
January 24, 2026
Disc replacement + extra parts
Had a wonderful experience with geekbuying team where I received a bent disc for my e scooted and I sent them a video and everything and I got a quick update that they will send me a brake disc, extra tubeless tire and a charger. All free of charge so I'm really grateful and recommend it 100%
Customer
January 24, 2026
I purchased a Creality K1C from…
I purchased a Creality K1C from Geekbuying in March 2024. Recently, I encountered an issue with the motherboard. I contacted their customer service, and I’m happy to report they handled it professionally. They sent me a replacement board, and my printer is back in action. Great prices and reliable support even months after the purchase. Highly recommended!
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