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4.4 / 5

Average user rating

2472

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for getmailbird.com.

Score

4.4

out of 5

Great

2.5K Reviews

5

78%

4

9%

3

2%

2

2%

1

9%

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getmailbird.com Reviews

Read real experiences from customers of getmailbird.com.

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B

Blazej Mojak

February 27, 2026

This is a SCAM.

This is a SCAM.I bought a license with 14 days money back guarantee. When I asked - they told me I have to wait for a reply. They don't reply next emails. Second - software is very weak. It is better to choose something else.

H

Henrik

February 27, 2026

Mailbird is a scam company

Mailbird is a scam company. I purchased a lifetime subscription with full lifetime updates to all new versions as confirmed in writing and by their own support. But when they updated to their new version they refused to give me the update that I had already paid for and they said that I have to buy it again.If you do a quick search online you will see that many other customers have had the same experience and have been scammed by Mailbird. Stay far away from this company.

S

Susanne Nakajima

February 26, 2026

too many mails

Mailbird seems to be a fine Email-Client. Also customer support is not bad. Nevertheless they send toooo many mails asking for evaluation. I feel bothered. I stopped the newsletters

G

Greg

February 26, 2026

Quick to provide help.

They quickly responded to my situation and provided all the steps to help me resolve my issue.

R

Roger Hunter

February 24, 2026

A great company to deal with…

Mailbird is a great company to deal with giving a personal response. Gian was extremely helpful in sorting out my query. Very pleased with to outcome, thankyou.

J

JLP

February 20, 2026

A+++

I just started using Mailbird and I'm already impressed by how simple and intuitive it is. Having my emails and multiple apps integrated in one place makes a real difference — it cuts down on switching between tabs and windows, creating a much more fluid workflow. Highly recommended for anyone looking to streamline their daily routine.

J

Jan K.

February 20, 2026

I used to love Mailbird, but I moved on

I used to love Mailbird, I've been using it for almost 10 years. The sleek design, convenient unified inbox, lots of small features here and there - it's all very nice. However, it feels like the team building it has been prioritizing the wrong things for many years now and the amount of small annoyances have reached a critical mass, so I decided to switch to a different email client. There's a number of bugs I encountered over the years that I reported, support provided a complex workaround each time (like running manual queries on Mailbird's SQL database), but the bugs are never fixed - I keep encountering them YEARS later. Some examples - snoozed emails getting stuck as unread, some attachments on the emails not working (show as being 0 bytes in Mailbird, I had to download them via Gmail), etc. Plus there's the lack of basic functionality (eg try finding something in a thread of 100+ emails - search only finds threads, doesn't work within them, so you have to read through everything manually). But the "cherry on top" is that for a few years now, Mailbird started showing in-app full page advertisements. Every time there's a big sale (like black friday or lunar new year or whatever), they basically show spam in the app for paying users. What a shame.

D

david

February 19, 2026

Mailbird always responds promptly

Mailbird always responds promptly, first with possible solutions, and then with a real person. That is rare in today's automated support being offered by so many.

B

Bonna Savarise

February 18, 2026

Great customer service

I've been a Mailbird user for a few years. After getting a new computer and reinstalling Mailbird, I got an error message that my license key couldn't be used with the new installation. One email to Support and Diego responded that day with an easy solution. Great customer service from the Mailbird team!

M

Michael McManus

February 18, 2026

No support

Great code, it performs well. But if one needs support give up!

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