goodrx.com Reviews
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3.9 / 5
Average user rating
3041
Total reviews
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goodrx.com Reviews
Read real experiences from customers of goodrx.com.
Brands may not incentivize or pay to hide reviews.
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Marsha
March 22, 2026
You’re still too expensive!
You’re still too expensive!
David
March 20, 2026
Great experience and appreciate the…
Great experience and appreciate the helpful discount. Thank you .
Bianca B.
March 19, 2026
Horrible experience with this company
Horrible experience with this company. I paid for a Telehealth visit only to be told to go be seen in person. I replied to the provider with my medical history and they NEVER responded back to provide care and completely ignored me. I would never recommend GoodRx to anyone. I ended up cancelling my membership.
Christopher Holland
March 19, 2026
Paying for weight loss membership
Paying for weight loss membership. They started me on a GLP-1, but I can't get them to provide a refill. They're telling me it could be 10-14 business days. They are backed up and someone will prescribe eventually. I'll be out of medication by then. Calling for customer service is a nightmare. The agents transfer you around until the call drops.
lyn
March 19, 2026
Terrible telehealth customer support- Wegovy Pills
Terrible telehealth customer support. You cannot get hold with anyone. the only way is via their text messaging. Customer support answers quickly but they cannot do anything. They are not able to connect with the telehealth team. I signed up for the Wygovy pills. They charged my card the $39 monthly subscription. I have not received my prescription for the pills. I called telehealth support. NO CAN DO. CANNOT GET HOLD OF ANYONE.
Dana Van Eperen
March 17, 2026
Prescription service for GLP1 is a scam
They're online service that you have to pay for in order to get a GLP1 prescription as a complete scam.Filled out all of the information, paid, provided my IDs as a requested and received a bot reply from a fake provider stating that I was approved in my prescription had been sent to my pharmacy. However when I log in it tells me that my medication was not prescribed and I have to pay again. They had already charged me the monthly fee and I had in writing that they sent the prescription. Checked with my Pharmacy and they received nothing from goodrx. I have tried to reach out to my so-called prescriber three times with no response and GoodRx customer service with no response.They steal your money and don't follow through with what they say they're going to do, and if you have any issues there is literally nobody to work with to get them resolved. Additionally, they force you to go through the process of having to dispute with your credit card and then claim that they provided the service which they did not. I guess $40 is a low price to pay to learn a hard lesson and at least I know now that they're not reputable, which is good to know because if I'd had issues on this medication they would have never been around to help.And in relation to the response from GoodRx on Mar 15. I reached out to their support team...THREE times. I have spent upwards of 2 hours contacting GoidRx thru multiple channels.
Laurie
March 15, 2026
Easy to use and saved a lot
Easy to use and saved a lot
Cynthia
March 14, 2026
Very easy to use
Very easy to use
Phyllis
March 14, 2026
It cut the cost of my medication to a…
It cut the cost of my medication to a level that I could afford!! From about $200.00 to $72.00.
Steve
March 13, 2026
No brainer
I've used GoodRx for several years and have saved thousands of dollars. The GoodRx card hasn't cost me a dime. It's simple to use and all pharmacies seem to accept it. I just told a friend about you guys and he was shocked at the savings he made on his first use. Shocked. What else could be better? Free meds? Until then, it's GoodRx.
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