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Join 53+ users reviewing HAUS LABORATORIES. Read verified ratings and real customer experiences on hauslabs.com before you order.
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1.8 / 5
Average user rating
53
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hauslabs.com.
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Read real experiences from customers of hauslabs.com.
Brands may not incentivize or pay to hide reviews.
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Jkoz
March 3, 2026
The foundation is awful! Turns into an orangey dry cakey color on skin after oxidation. I turned to this product while the Giorgio Armani Foundation was being revamped and unavailable. I went right back to it once it was re-released as I could no longer stand the Haus Labs. The bottle is huge and its apparent why - you are getting a ton of a terrible product for this price point.
Valeria Kleinubing
February 3, 2026
I liked the formula of the Haus Labs concealer, but the doe foot applicator broke inside the tube, making it difficult to use. For the price, I expected better packaging quality.
Ann B
December 22, 2025
Do not order online from this company! Despite chasing a number of times I still have not received the balm stick.I have been told that if I do not receive item in the next 14 days to get back to them. This is the second time this has happened as my first order could not be found!!!!!!
klant
December 15, 2025
I regret not having placed my order through another website.Placed an order on the 30th of november, the parcel has been on it’s way to the final mile carrier since the 2nd of december, but since the 10th of december no changes to the tracking link. Unfortunately i’m traveling for the holidays and i won’t be receiving my order on time which is very very disappointing. Please do something about your supply chain or at least mention this when placing the order.
Jeloumur
October 26, 2025
I ordered first on the 21st of July, my order didn’t come after nearly a month so I contacted them and they said they would send another one. I received order confirmation for the other one on the 27th of August it’s now October the 26th and I’ve still not received anything. I’ve been waiting 3 months in total. And tracking still won’t update.
A.
October 26, 2025
Great customer service! Had issues with my order and was helped very quickly.
Jennifer Edwards
September 12, 2025
This is the worst foundation I have used. It looks horrible, does not blend and streaks. I notified the company and asked them for a return label and they stated there wasn't a return on the samples and plan to bill my card for $12. That comes up to 17.99 for 3 small sample vials that cost nothing in the mall. 3 small samples that are now in my trash can.
Sandra Hanan
August 28, 2025
I am always picking out what I think is the right shade of concealer only to go home and find it’s the wrong one. Haus Labs sent me a sample kit with a guide to help me find my shade of concealer and it worked. It put it on and it was the right shade. I didn’t think that would ever happen!
anna
June 12, 2025
I ordered my foundation from haus labs a month and a half ago......still hasnt come, all my tracking says is air transit delay
Linda
June 11, 2025
Order the lip products..the gloss wand has a applicator sponge that is in the bottom of the tube. No way to apply product. No customer service! Really love lady G...but this is disheartening🥺
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