homechef.com Reviews
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3.2 / 5
Average user rating
3639
Total reviews
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homechef.com Reviews
Read real experiences from customers of homechef.com.
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Jewels
January 19, 2026
A Schemy Conniving Manipulative Company Set on Ripping You Off
DONT DO IT THEY WILL FIND A WAY TO TAKE MONEY FROM YOU THAT YOU WERENT PLANNING TO SPEND! A sneaky sneaky and manipulative company that does everything they can to sneak in micro fees and push deliveries, you’ll think you’ve skipped an order and didn’t, they add items to your order that you have to remove or they charge more, and their four step cancellation process (which involves reading lengthy pages that only show procedure at the very ends, pausing the account before attempting to cancel, pages that make it look like you’ve cancelled but didn’t, two verification emails and a phone call with customer service, which must be done during business hours) takes A MINIMUM of a 6-10 days of tasks and effort for cancelling your account! INSANITY. This is bordering on a breach of civil law and they should be sued, as Amazon is currently being sued, for being half as bad about cancelling accounts as this company.
Steven Terrazas
January 18, 2026
Terrible customer service and the worst…
Terrible customer service and the worst food delivery service that I have ever experienced. I wish there was an option for zero stars. I signed up for this service and was in the process of making changes the same day. Suddenly, I received a email that my box was locked in for the week. I went to review the box and the changes that I had already made did not even take affect. It was simply the default selected meals for the week. Immediately reached out to customer service and they were no help at all. All they kept doing was referring me back to the terms and conditions of the food service. When the meals came in, they were soggy and tasteless. The frozen meals you buy at the grocery store are honestly better. For the amount of money they charge you wouldn’t expect better customer service and quality of food.
Corey Baker
January 17, 2026
This company is a scam
This company is a scam. Menu is way more limited than advertised, only see it once you put payment info in. Can’t cancel the first order even though it promises it’s not billing you when you sign up. Don’t bother.
Tami S
January 15, 2026
Great Meals
Love the easy of everything for the meal being in the package and being able to prepare it with easy. Love the different seasonings and taste of the meals. The convivence is great.
Libby Cain
January 14, 2026
Absolutely phenomenal
Absolutely phenomenal! Best meal service we have used to date. Kid friendly options with fun themes and a budget better than the store are worth the world!
Shae Brown
January 14, 2026
Great experience!
The meals we have tried so far have all been great. The recipes are easily followed. The only down side is two out of three wells that we ordered, we recorded leaking meat packages. Customer service was easily reached and we were reimbursed for both meals. Overall, my family is very happy with the experience.
Kathy Door
January 14, 2026
The variety of choices each week are many!
The variety of choices each week are terrific. I have been a member for 8 years. On the rare occasion needing customer service, they respond quickly and resolve the issue to satisfaction. Very easy to follow the recipes. Keeping the recipe cards assists me in future meal preparation. I was not considered a cook previously. Now the variety to include protein meals have been wonderful additions to our meal planning.
Rebecca Corvese
January 13, 2026
Very easy to make and tasty meals
Very easy to make and tasty meals. I ordered meals to make things easier at home after shoulder surgery. Not only was I happy with the ease of preparation, but the variety of choices and the taste of each meal was very good. Will order again!
Kristi Freeman
January 13, 2026
I've tried many other services but Home…
I've tried many other services but Home Chef is the best for me. I'm Single, live alone, and work from remotely. I have time in the evenings to quickly put a delicious dinner together after going to the gym and still have time to relax before bed. And the meal for 2 gives me enough food for dinner and lunch the next day or freeze and have another day.
teri
January 13, 2026
A great post-op experience
Using Home Chef after my surgery was a great time saver and was so convenient. I love the menu, the ingredients were fresh, and the instructions were easy to follow. It was also not having a nice not having to figure out how to deal with leftovers and wasted food because the portions were just right.
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