hoover.com Reviews
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1.2 / 5
Average user rating
568
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hoover.com.
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hoover.com Reviews
Read real experiences from customers of hoover.com.
Brands may not incentivize or pay to hide reviews.
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Gina
March 25, 2026
Hoover products suck and not in a good way
I purchased a hoover shampooer in October 2025. It worked fine until late February 2026. The front nozzle stopped clipping on to the front so I reached out to the company. After many emails a video, photos and a call, it was determined the nozzle was broken. The rep stated he could help me with a replacement. Apparently there is only a 90 day warranty on parts. I will buy other brands from now on.
Mason Lee
March 17, 2026
PIcks up dirt but suction is weak
PIcks up dirt but suction is weak. Battery doesn't last long
Janet
March 10, 2026
Hoover H dish 500 dishwasher DO NOT…
Hoover H dish 500 dishwasher DO NOT BUY. Worked for seven months then faulty. Bullied into buying insurance stating if they came out and found nothing was wrong it would cost me £160.I have now been waiting nearly 5 months without a dishwasher working even though it’s under warranty, seven engineer visits still they can’t fix it and won’t replace disgraceful customer service. Cannot speak to anybody robot or email.
Customer
March 5, 2026
Couldn't get parts
We were told there was a 10 year parts guarantee on our dishwasher at purchase, two weeks ago (year 5) we needed a door seal, and were told these aren't made anymore, little seal for the pump, and at first were told we needed a whole new motor, then we were told the parts aren't made anymore. Not possible to mend or service, sadly today I took dishwasher for recycling.
forknspade dug
February 26, 2026
Had new installed.
Had new installed.. first use it flooded the kitchen.. tried MANY CONTACT ways, phoned was given email addresses.. sent photos did as instructed.. all mail bounced back refused... talked again . Did as instructed they actually asked me to dismantle the kitchen to show what water damged is going to be caused... so sent pics of VISIBLE damage... got nothing... NOTHING BUT A LOT OF DAMAGE TO SORT OUT.. asked for escallation... two weeks more passed.. still nothing... NEVER BE TEMPTED TO BUY A HOOVER.. itll work out badly.
K M
February 9, 2026
Crappy quality-disposable vacuum!
Crappy quality-disposable vacuum!
jo
February 6, 2026
hoover h- dry 500
Worst tumble dryer in the world. Would be quicker to dry clothes if I hung them out in the rain.
Emma
February 4, 2026
The vacuum stopped working and can’t…
The vacuum stopped working and can’t even replace it. Would not go with this vacuum company
Rachael Burroughs
February 2, 2026
Terrible customer service
Terrible customer service. Our vaccum broke within its one year warranty but because we won it they wouldn’t honor the warranty we registered… lasted 6 months. Don’t buy their products
Nikki Lawrence
January 24, 2026
Terrible after care and service
Dryer went wrong after 16 months smoking and noise. Impossible to get through to a human and despite a 10 year part warranty wanted more £160 to just come out. Appalling aftercare and terrible customer service. Avoid Hoover Candy at all costs!
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