hostpapa.com Reviews
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4.7 / 5
Average user rating
2675
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hostpapa.com.
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hostpapa.com Reviews
Read real experiences from customers of hostpapa.com.
Brands may not incentivize or pay to hide reviews.
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Irene Roth
February 5, 2026
The technician was patient and solved…
The technician was patient and solved my problem. I'm so grateful!
Mirwais Timuri
February 5, 2026
Ramond V is a superstar
Ramond V is a superstar, the second time he helped me on separate occasions, it was quick and he got to the point which I noticed others took forever he really knows what he is doing and should coach others with his methods. Thanks Raymond! I appreciate you
Jeff McLeod
February 5, 2026
Great service thank you
Great service thank you
Loretta Callahan
January 30, 2026
The company is now tone deaf to customers
Been with Host Papa for 6 years. This week their "migration" removed the ability configure online email interface and changed how support tickets are managed. Big changes in service were not communicated to customer before they made big changes ... happening in one day.They keep raising prices without good service.
Seamus Grimes
January 28, 2026
I was having serious difficulty with a DNS issue
I was having serious difficulty with a DNS issue for my website! Japhiel from HostPapa was honestly so helpful! After days of running around in circles, Japhiel had my problem solved in a matter of minutes! He was able to resolve it for me, even though it was a cloudflare setup problem! Couldn't recommend him enough!
Adam
January 28, 2026
What I really value is HostPapa's support
What I really value is HostPapa's support. They are patient and thorough. In the end that's what is most important!
Chris burns
January 27, 2026
EXCELLENT
EXCELLENT, LISTENED, SAW THE PROBLEM, FIXED. THANKYOU
Nicole
January 26, 2026
Initially hesitant, but now fully converted! Fantastic support!
I will say I was fairly hesitant when our SEO agency recommended HostPapa, as, though I'd read enough reviews in favour of HP, there were a couple of negative ones (I think on Reddit) saying that they keep bugging you to upgrade (which, I mean, they are a business right?). I will say that my only other frame of reference was A2, and the difference in support has been night and day. The three times I've contacted them, I am not waiting around to get through, and they have been super helpful and even (the last one) fun to deal with! (which might sound strange, but it's true. As someone much less familiar with the deeper technical side of things, the agent didn't just blow me off; but took the time to look at my screenshots and guide me in what I needed to happen, and was very encouraging!!!). Fantastic support!
Patricia
January 26, 2026
HostPapa has excellent support
The people at Hostpapa have been very supportive and helpful. They have always helped me fix any problems.
Mitchell Collins
January 20, 2026
Jericho M helped me with some doimain…
Jericho M helped me with some doimain issues with creating a new website. He has been so helpful, and to the point and helped me quickly. He made it feel so easy with me too.
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