hrblock.com Reviews
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1.3 / 5
Average user rating
1321
Total reviews
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hrblock.com Reviews
Read real experiences from customers of hrblock.com.
Brands may not incentivize or pay to hide reviews.
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thomas butler
February 2, 2026
Major software glitch
Major software glitch. transferred my tax to state and all of the sudden I made millions of dollars and owe 100 of thousands in stated tax. No humans to speak to anymore, they have just given everything over to AI blindly that cant solve real issues.
J F
January 30, 2026
Have had 1099 forms almost 2 weeks
Have had 1099 forms almost 2 weeks. They play cat and mouse saying come pick them up and then they are not ready. Customer service is nonexistent. No one answers the phone. Have to physically travel there and then no answers.
Peter Valone
January 28, 2026
DO NOT USE- Use Turbo Tax instead- Missed $1000 tax credit!!
H&R Block Online Software MISSED NEW Tax Credits and HORRIBLE CUSTOMER SERVICE- USE TurboTax or anyone else.I filed my 2025 taxes with H&R Block Online software. The software completely missed tax credits from the new legislation, specifically the tax credit for auto loan interest paid in 2025. The software never inquired or prompted for it, nor even listed it in any of the submenus. H&R Block insisted at the end that I got my "biggest refund," but it was completely false.After I filed with H&R Block, I checked with Turbo tax and their software Immediately told me the new tax break for interest paid on new auto loans in 2025. Their software immediately showed me that my refund should have been $150 MORE than what H&R Block gave me.I tried calling H&R Block, but it was impossible to get to a human. I had to use a different phone# so the AI phone support would get me to a sales rep, but then they refused to help...I will never use H&R Block again.
Jesse Asher
January 28, 2026
Had a great time and enjoyed it very…
Had a great time and enjoyed it very much
Thomas Szocinski
January 26, 2026
Worst software the past two years
Worst software the past two years. Transfers data that is totally wrong. What happened? Next year it is Turbo Tax.
customer
January 25, 2026
After you pay for the PC version of the software, you have to give up your legal protections on your personal financial information
The 2025 PC edition of their tax software requires you to allow them to push your personal financial data outside the protections of US Law, or risk unspecified additional charges or being denied service. You are not warned of this before buying non-refundable software.
John Welch
January 24, 2026
H&R Block, buggy, slow software, non-existent support
H&R Block Business Tax Software is as buggy and slow as any program I've ever encountered. I'm doing 1120S. When I FINALLY got to the end and E-Filed, I get an error message saying my account with ATX has a problem. Who is ATX? Can't find anything about that. I'm tired of HRBlock asking questions out of order, not filling in the tax form correctly when they ask for the data, and just generally poorly written software, and near-non-existent support. I did talk to someone who knew nothing, "Run the program as administrator, or turn your computer off and on again". Really! This is insane.
Samuel Deren
January 13, 2026
H and R block total ripoff’s and should never have another customer
Went to H and R block in Findon got extremely overcharged and under helped, will never go to these clowns again
Mary gerig
January 12, 2026
What went wrong this time
What went wrong this time? Thats how you ask for a review? First of all they lost my 1099..and instead of apologizing they actually blamed me..i was furious because they didnt even tell me they needed it at first..then after telling me to bring it, i did. Put right in their employees hand, then they called the next day saying they never got it...that i didnt bring it in! It took 4 months altogether to finish them. NEVER GO TO H & R BLOCK!
Pete
January 8, 2026
Careless Inaccuracy
I've used H&R for a number of years and relied on them to be the tax experts. I just happened to ask a question regarding a rental property and they replied, "when did you buy it". I said over 10 year ago. They said there was no record despite the fact I've reported my income and deductions for several year. They blamed the error on a software issue, which seems unlikely. This resulted in incorrect returns for the last 5 years. Unfortunately the IRS only allows amendments for 3 previous years. H&R did file a 1040X for the previous year but I had to manually file for years beyond that. It has taken almost a year to get my money back. I have no idea how much was lost on older filings beyond 3 years. I got the impression preparers are told to process returns as fast as possible for profits. I doubt they go through every detail. IDK if I'll go back to H&R, all national tax services seem to have issues.
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