hsn.com Reviews
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1.4 / 5
Average user rating
369
Total reviews
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hsn.com Reviews
Read real experiences from customers of hsn.com.
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Mozelle Parker
March 12, 2026
3/11/2026 Watching HSN Top Finds…
3/11/2026 Watching HSN Top Finds Channel Encore, they were selling product number 920-420 DG2 embellish pants for $79.95. I called 800-436-3344 the pants were selling for $89.95 when I called HSN because what was being televised was recorded previously. DON’T TELEVISE THE SELL PRICE IF WE CAN’T GET IT. A WASTE OF PEOPLE’S TIME.
G. Chambers
February 19, 2026
This company does not appreciate customer loyalty.
For the second time in the last couple of years this company has lowered my credit limit even though I have been a loyal customer for years making on-time payments consistently. Seems that in the last couple of years they decide to do a witch hunt trying to find something bad on your credit report. Even if they think they have found something bad in a person's history that, by the way, does not involve anything to do with your association with them, they make a decision to cut your limit down to practically nothing. Apparently a customer's past loyalty over many years time does not mean a thing to them. The first time they cut my limit I decided to close my account. In the process of doing this a representative told me if I closed it I could not open it up again in the future. An outright lie, because a few months later I was invited to open up an account again, which I foolishly did, not knowing they would pull the same stunt again. I am done with this company once and for all. I will shop where a company appreciates my loyalty from now on.
sean ardalan
February 11, 2026
I bought a brand new laptop from them…
I bought a brand new laptop from them when opened it it was a used computer. I can't even get into it as the previous person added their name and password. When I called and tried to get this resolved I was told they are not able to help. Don't buy anything from this company.
Cassie “kookoo” smith
January 11, 2026
Quality gone...
I ordered a king mattress back in February 2025. All I can say is I already had to buy another mattress because this one deteriorated right away...first month...HSN and QVC have gone down hill these last 10 yrs and it seems their quality has taken a big nose dive. U used to be able to buy quality products from them but not so anymore. I have been shopping with them off and on for over 30 yrs. I would give them 0 stars if I could.
Darlene Bush
December 30, 2025
I ordered 4 pen set one was defective
I ordered 4 pen set one was defective. This is how HSN is so freaking cheap no return lable in the package they going to send one now I have to go out of my way to go to the post office and send the stinking pen back. Whoever package it knew it was defective! NEVER ORDERING NOTHING FROM HSN EVER AGAIN!!
Jan D
December 22, 2025
Poor Delivery
I ordered 4 Christmas gift baskets the 1st week of December that were supposed to arrive by 12/15. Now, after calling HSN and checking status and having orders "expedited" they all say arriving by 12/30. This is unacceptable. The option I was given was to reorder and pay again and then have the recipients return one if they eventually received both. UNACCEPTABLE!!! Will never order gifts from them again.
Moana Among
December 15, 2025
I did not realize my Kitchenaid Mixer was being shipped from China
I did not realize my Kitchenaid Mixer was being shipped from China.Received a tracking number which I had to pay for to get an international tracking app.It gave me a great daily report of where my mixer was for 14 days. The 15th day report was that it was delivered. It never showed my address just that it was delivered to my local post office and Zipcode.Went to post office with the tracking number and was informed it was a China Post Delivery Service Tracking Number and USPS had no control or way to find my package.When I googled China Post it said they dealt with USPS and that there was going to be a new USPS tracking number.Never have received that tracking number.I have emailed the contact person at QVC+HSN and waiting to see if they can get the USPS Tracking number.Beware when ordering that you don’t end up with a shipping mess.I would Never have placed my order if I had known it was being shipped from China.
Roger Selky
December 7, 2025
Shipping times are insane.
Shipping times are insane.
KW
December 2, 2025
FALSE ADVERTISING:
FALSE ADVERTISING:Spin for 15% order discount is a sham.They top out the discount at $50 regardless of the purchase price which in my case equaled a 9% discount! Will never order again from HSN as they lie to their customers.
Rachel Douglas
November 28, 2025
Ordered a Meta Quest 3S system online
Ordered a Meta Quest 3S system online. During the "order summary" I was shown a price. I continued with purchase and was charged significantly more on the receipt I received. When I started a chat online I was told there was nothing I could do and I just had to pay what they charge for the item. I then called thinking there's no way this could be correct. This is stealing and lying to potential customers. When my call was finally answered I was then told that the discount that was applied in the order summary was not valid due to it being an electronic item. I asked why the discount was applied in the first place if the item was ineligible. I was told it was not her responsibility to manage online coupons and she was not going to do anything. I asked to cancel the order and warn all not to allow this organization to steal your hard earned money and lie to you.
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