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Join 174+ users reviewing Hy-Vee. Read verified ratings and real customer experiences on hy-vee.com before you order.
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2.1 / 5
Average user rating
174
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hy-vee.com.
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Read real experiences from customers of hy-vee.com.
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Bill Smith
March 24, 2026
Good company!
Jayde Wisner
March 19, 2026
Miss Ashley, Carol & Team are always very helpful & they will do anything & everything for family & friends! Miss Ashley just did a rose floral arrangement for my Gma's funeral casket & she did an absolute job! We love the whole entire floral dept team very much!!!
Lauri
March 18, 2026
I use the Hy Vee in Altoona, IA. Everyone is so helpful and kind. The stop what they are doing to help me find what I’m looking for. We also love having breakfast there after Church.
Neil Evans
March 2, 2026
The store Director and HR Manager were horrific to say the least. I slipped and fell on ice in the parking lot breaking 4 ribs, suffered a concussion, cuts and scrapes and injured my back. Spoke with the director for several days wanting to do an incident report and was blown off. Finally, I was told to see HR about it and when I did, I was told this was something we weren't going to discuss this any further. I come from many years of being in upper management and our number one priority was the safety of our employees. When someone was injured, we did a full investigation on what caused the accident and took whatever preventive steps possible to prevent it from happening again. We would do an RCA with a panel of managers to make sure nothing was left out and to prevent getting a recordable injury and to stay compliant with OSHA regulations not to mention keeping our number one asset (Our Employees) safe and free of injury. My situation was completely ignored and swept under the rug leaving me to seek medical attention on my own several weeks later.Another disappointment was when I was hanging Price Compare signs realizing that on more than half of the prices I scanned not only didn’t match the compare prices but didn’t even match the price on the tag. When I brought my findings up to the director and another manger I was told “Oh, those were supposed to be hung up 3 weeks ago”. I was then told to continue hanging up the compare signs and not to worry about the price. I felt very uncomfortable doing this because it was misleading and deceitful to our customer.I also felt ashamed the way all the other managers and employees would argue with the customers and not coming away with a very customer friendly resolution to their concerns. Regular employees would often belittle and disrespect management and when it was brought up to the director, I was told that those were their people and they would decide if the employee was acting out of line. Then at the same time some employees would get written up or even fired for the same exact things other employees were doing without any repercussions. The long and short of it is you would think that a company of this caliber would be held to a hire standard and would have some sort of control over their stores from a corporate level. Corporate needs to be more involved in making sure rules, policies and procedures are held up to a higher standard and people are held accountable for their actions. Instead, management from a store level are allowed to run amuck.
gultim
March 2, 2026
We just bought these 18 Hy-Vee Free Range Brown Eggs 2 days ago. Do not buy these eggs. They are terrible. Eggs are supposed to be firm and hold their shape in the frying pan. The last egg I put in the frying pan was all liquid, like water. This was the second watery egg out of 11 so far.
Justin Leer
January 26, 2026
Lincoln Center hyvee collects a $10 delivery charge for floral deliveries, and pays doordash $2 to deliver them. Unacceptable. Rude.
William
January 22, 2026
I have always heard that when you buy with their in store coupons, you have to watch them. Limit 4 so you buy 4 and they only scan the coupon once. Instead of getting 4 dollars off as stated, you get one dollar off. That adds up when you use their ads to buy their specials. That happened to me today. I was not happy when I got home. The store is awesome but with prices the way they are, I won’t be going back there. Not worth the aggravation. I shouldn’t have to double check every item. There are stores that offer better pricing with the same quality.
Gabriel Miller
January 22, 2026
Rip off, over priced greed mongers who represent all that’s wrong with humanity. Walking out with two small bags of ordinary groceries: $40!!! This place needs to take a long walk off a short pier. NEVER going back.
Chris Kempf
January 4, 2026
Got an apron and a potholder as a gift that I will never use did not have a receipt they would not return it. Still have the tags on it. gave one star otherwise I couldn't report poor customer service. I don't think I'll ever shop there.
ELLEN DOUCETTE
December 28, 2025
Ordered ham dinner for two for Xmas. Food was very good but green bean casserole was so bad, I threw it away, had a chemical taste. Called store, told them about it. They were very gracious and made it right.Will order again next year and hopefully they will be more prepared,got there to pick up my order and they had no record of it! They prepared one for me, I can't complain anymore. See you next year!
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