hydroflask.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 130+ users reviewing Hydro Flask. Read verified ratings and real customer experiences on hydroflask.com before you order.
Related articles
2.2 / 5
Average user rating
130
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hydroflask.com.
Brands may not incentivize or pay to hide reviews.
hydroflask.com Reviews
Read real experiences from customers of hydroflask.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Karina
February 8, 2026
Horrible experience, customer service not exist in this company.
I have ordered Hydro Flask bottle,was not happy with the purchase and contacted customer service, they told me they are busy and gonna reply as soon as possible,1 week pass and I have contacted them again. Now ot is already 8th of February and I still have no refund,no body have contacted me,no communication at all. I would love to believe that it was scam,but unfortunately I bought ot in official website. My suggestion is not to buy items from this company,as you gonna be ignored by the company if you will get a faulty item.Will never ever buy from this company again and will never suggest to my friends or family. There are so many great brands for the same price to buy.
Chris Tracey
February 4, 2026
Not really fit for purpose.
Was given the All Around Tumbler as a Xmas gift. It’s useless. The small hole in the lid means it can only be carried upright by hand. Otherwise the contents just spill out.
MS
February 2, 2026
No delivery, no response from customer service
I really love the products, but the customer service is basically non-existent.I ordered two bottles and received the shipping confirmation quickly. However, even after two weeks, the delivery still hasn’t arrived. I contacted GLS and was told that it is Hydro Flask’s responsibility. Unfortunately, Hydro Flask has not responded to any of my emails.At this point, I didn’t know what else to do. Luckily, I paid via PayPal and was able to get a refund through their service. I am very disappointed and would not recommend ordering from Hydro Flask in Europe.
Lin McKenzie
January 22, 2026
I will never ever order from this…
I will never ever order from this company again. placed an order 1st week of December, the order was to be delivered to a collections spot, the code was emailed and the code didn't work. Then it was sent back. It took damn near a month for someone to get back to me regarding a refund. I got a response on Jan 5, stating the refund will take 5 days. It is January 22nd, and still no refund. Apparently the UK, EMEA Hydroflask is HOT (UK) Limited. Absolutley do not order from them. Get it on Amazon.
Melissa N.
January 18, 2026
Got (2) for water
Got (2) for water, no leaks, no spills, easy to open and great for the gym.
Georgia Creagh
January 18, 2026
Is anyone even there? Or is it just bots…
Would not recommend! Their communication is non existent. I brought a bottle over 5 weeks ago as a Christmas gift for someone and It arrived damaged. I followed all the instructions to report it damaged and request a replacement and so far have only heard back from bots insisting this will be sorted. I have tried following up but im still waiting on a reply and a usable drink bottle…
Dee Ai
December 19, 2025
I contacted customer service to report…
I contacted customer service to report that my package was open and appeared to have missing items. I spoke with either Melisa or Lisa, but the representative was not friendly and kept repeating herself as if i dont understand what she was saying. My package arrived in three separate shipments, and the shipping process has been quite slow. I regret not heeding the negative reviews I encountered, as I now have to navigate this unsatisfactory customer service and poor quality products. It would be beneficial for corporate to review call recordings to understand the unhelpful and rude behavior of their customer representatives.
Melody
December 16, 2025
Three Defective Bottles — Replacements Didn’t Fix the Problem
UPDATE! Hydro Flask has now sent me a fourth bottle. It kept water hot one time and then failed!I bought a Hydro Flask for its advertised heat retention, and it failed to keep liquids hot. Hydro Flask sent a replacement — also defective. They sent a third bottle — same issue.That’s three Hydro Flasks, all unable to perform their most basic function.While customer service did replace each bottle, repeatedly sending defective products points to a serious quality control issue. A premium-priced brand should not require multiple replacements, especially when every one fails the same way.Based on my experience, Hydro Flask no longer lives up to its reputation.
Matt
December 9, 2025
Superb customer service
Superb customer service- I forgot to add my welcome discount to my order but after 1 short email they re credited my card - 5 stars
Miss Eimear Nolan
December 8, 2025
Useless
Useless! Went to wash the bottle before giving it to my daughter to use as recommended and the water seal on the top popped out and disappeared and now the bottle is useless as it will leak everywhere. Customer service is a bot which doesn’t provide any help whatsoever. Don’t waste your money
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).