instantink.hpconnected.com Reviews
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Join 25,468+ users reviewing HP Instant Ink. Read verified ratings and real customer experiences on instantink.hpconnected.com before you order.
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4.1 / 5
Average user rating
25468
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for instantink.hpconnected.com.
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instantink.hpconnected.com Reviews
Read real experiences from customers of instantink.hpconnected.com.
Brands may not incentivize or pay to hide reviews.
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Dear Mr Westover
April 6, 2026
Fed up with the printer keep losing…
Fed up with the printer keep losing internet connection, spent most of the day trying to sort the bloody thing out without success, almost ready to put a hammer to it !!
Grant
April 6, 2026
Connecting to wifi with their printers is awful
Connecting to wifi with their printers is impossible and they offer no support
Dami S
April 6, 2026
I started with HP instant ink program…
I started with HP instant ink program in 2018. I use to pay $1.99 for 50 pages. Then the price went up to $2.99, and price kept rising till now and its $5.49. At this price, you are actually spending more money than buying the ink. This program is not worth it. I am canceling.
MN Teddy
April 6, 2026
Stay away from this scam!
Program and printer are a complete joke. They lock you into their ink orders (non-HP don't work) and send you more than you need to justify their charges. Then they add paper and Fed Ex 100 pages - like buying paper is tough?!? My printer rarely works - colors are off and I waste more paper due to bad ink than they send me. HP IS A JOKE! Stay away from this scam!
Phil Beale
April 5, 2026
The plan suits my home use for printing…
The plan suits my home use for printing at a reasonable cost. I usually manage to keep within the 50 prints per month and know that new cartridges will be sent when needed.
EdwardD
April 4, 2026
Good value
Good value and replacement cartridges always sent on time.
Wendy Gundry
April 4, 2026
I cancelled the subscription
I cancelled the subscription, when you look at my dashboard I have no printer, bills, etc. everything is empty but they still take money from my account. I tried to raise a query but they gave me a number for my query and then promptly cancelled it the next day. I have tried phoning, using the chat assistant etc. nothing deals with this issue.
Graham Arlidge
April 4, 2026
AI support is very poor
AI support is very poor. You go through lengthy procedures to get logged in, then it goes quiet, then apologies for not answering, then says I haven't answered them and closes the conversation.I dispute 22 and 33 pages being printed on my account on 2 different days in March. I should be able to check on a daily basis what my use is or even better sent alerts about my usage.
Colin Russell
April 3, 2026
Deliberately complicated website
Deliberately complicated website
Ken Sharples
April 3, 2026
Poor customer service.
I signed up for Ink as part of a Six Months trial deal on the purchase of a HP printer. Yet, even though it states quite clearly on my account that my subscription should not start until September, I have been charged today.Therefore, I began a request for a refund. On being directed to their contact pages, I found that all three methods were unavailable.Like so many other companies that operate or sell via the internet 'Ink' and 'HP' generally, are happy to take your money but reluctant to offer after sales service. Always making it a cumbersome process.Generally poor customer service provided.
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