Jennifer Behr specializes in luxury hair accessories and jewelry, including earrings, bobby pins, and tiaras. This page aggregates verified customer reviews to help you understand the quality, durability, and service experience at jenniferbehr.com. Ratings are based on actual shopper feedback and reflect the real experiences of buyers.
jenniferbehr.com Reviews
3.0
4 reviews
What Shoppers Say About jenniferbehr.com
Created with AI, based on recent reviews
Jennifer Behr customers are sharply divided in their experiences. Positive reviewers praise the aesthetic quality and beauty of items like earrings and tiaras, and highlight excellent customer service responsiveness and reliable international shipping. However, negative reviewers report significant durability issues, including earrings falling apart after minimal wear and bobby pins with weak mechanisms that feel fragile. Concerns about product quality not justifying the premium price point also emerge from dissatisfied customers, along with frustration over unresponsive customer service when attempting to address problems.
The split between five-star and one-star ratings suggests that while some shoppers receive products that meet expectations, others encounter structural problems and poor support when issues arise. Quality consistency appears to be a concern at this price level, and responsiveness to customer inquiries may depend on circumstances.
Customer Reviews (4)
Sorted by: Most recentRachel T.Dec 1, 2025
Really frustrated with my recent purchase. I bought pearl earrings for $200 and they fell apart after just two weeks of wear. The quality looked worn right away, which was disappointing. I've tried reaching out to their customer service team three separate times with follow-up messages, but I haven't heard back at all. A brand of this caliber should stand behind their products and at least respond to customer concerns. I wouldn't recommend buying from them based on this experience.
Jessica K.Jan 9, 2025
Really happy with my earrings purchase. They're exactly what I wanted. Appreciate it!
Daniel R.Jun 20, 2024
I purchased the Roslyn bobby pin and when I first opened it, I thought it looked stunning. But honestly, the price tag doesn't match what you're getting. Don't get me wrong, it's attractive, but it's way too heavy and the actual bobby pin mechanism feels really weak. I'm nervous about even wearing it because I think it might snap if I try to put it in my hair again. I'm sending it back. For what they're charging, the build quality should be much better. I also noticed their site doesn't have customer reviews on any of their products, which is suspicious. And they actually make you pay for return shipping, which says a lot about how confident they are in their products. Any brand that really believed in their quality wouldn't charge you to send something back.
Sophie M.May 31, 2023
I ordered a tiara for my wedding and had it shipped internationally to Europe using their express option. Everything went smoothly from start to finish. The delivery was quick and arrived in perfect condition. Their team was incredibly responsive and provided thorough answers to all my questions. The tiara looked exactly as beautiful in person as it did in the photos. Would absolutely recommend!
jenniferbehr.com Review FAQ
What is the overall rating at Jennifer Behr?
Jennifer Behr is rated 3.0 out of 5 based on 4 customer reviews. The ratings are polarized, with half of reviewers giving five stars and half giving one star, indicating notably inconsistent experiences.
What do positive reviews say about Jennifer Behr?
Satisfied customers emphasize that products are beautiful and exactly as pictured. They also praise responsive customer service, reliable international shipping, and careful packaging that ensures items arrive in perfect condition.
What are the main complaints from negative reviews?
Dissatisfied shoppers report durability problems, including earrings deteriorating or falling apart after two weeks of wear and bobby pins with weak mechanisms. Some also feel the premium price does not reflect the actual quality received. Unresponsive customer service when attempting to resolve issues is another significant complaint.
Do shoppers recommend Jennifer Behr?
Recommendations are divided. Those who receive products in working condition and need customer support praise the brand strongly. However, those experiencing durability issues express frustration and do not recommend the brand, particularly given the premium pricing.
How can I write a review for Jennifer Behr on RetailCoupons.com?
You can submit a review after making a purchase at jenniferbehr.com. Share details about the specific product, its quality, durability over time, and your customer service experience. Honest feedback about whether the product justified its price point helps other shoppers make informed decisions.
Looking for jenniferbehr.com coupons?
View jenniferbehr.com Coupons
4 active codes right now. Save before you check out.