jordancraig.com Reviews
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1.9 / 5
Average user rating
62
Total reviews
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jordancraig.com Reviews
Read real experiences from customers of jordancraig.com.
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Tj Darnell
March 10, 2026
Bad business
I have spent thousands with this company since 2014. Recently I bought two shirts that were lost during shipment. They have a checkbox that you can check to pay an extra $15 dollars for Neighborhood Watch in case the package is lost or stolen but I have never had an issue and $15 is not cheap, especially when they charge $20 to ship. Well, this time I wish I would've paid the extra $15 because the package was lost. I understand it's a business and I had the option to pay that fee but I passed. The package was lost and when I called them to see if they could help the guy says "wow, you order a lot from us" then tells me "we are sorry but we can't help". No sympathy at all, me and my three sons will now find another brand to spend our money with, they have lost a customer of over decade for $120. Stupid business practices.
LBN
February 27, 2026
I placed an order and it was lost in route
I placed an order and it was lost in route. I filed a claim and they sent me a replacement order. Well, same thing happened. It was lost during delivery. I reached out to Jordan Craig and told them I just wanted a refund. They said they couldn't do anything on their end and wouldn't refund my money. I've never had a problem with them in the past until now. I won't be ordering from them again.
Jahnell Ennis
February 22, 2026
Order a purple pants for my son…
Order a purple pants for my son birthday for feb 13 n they didn’t send a tracking number nothing ,the day after pass n still ntn ask for a refund an he’s saying I can’t get ntnOn their end
Stacy Fanelli
February 4, 2026
Nice and Trendy
I ordered my son a pair of distressed denim jeans. I opted for regularly shipping. The jeans arrived within 7 days. The jeans were just as pictured and looked good on.
Alan Stubblefield
January 23, 2026
Why are your reviews so bad
Why are your reviews so bad
Na'eem Walton
January 22, 2026
Jourdan Craig ⭐️⭐️⭐️⭐️⭐️
Jourdan Craig consistently delivers high-quality, well-designed pieces that balance comfort, style, and attention to detail. From the War Angel Pullover Hoodie to the Trackstar Varsity Jacket, each item feels premium and fits true to size, with standout designs that elevate everyday wear. The Xavier War Angel Cargo and Super Skinny Fit Magic jeans offer both functionality and a clean, modern silhouette, making them easy to style while still feeling durable and comfortable. Overall, the brand shows strong craftsmanship and a clear vision, making Jourdan Craig a go-to for elevated streetwear staples.
Ivan Rubimbura
December 30, 2025
I have been a client for a while
I have been a client for a while! I don't know why a company with potential, good quality materials with good designer clothes would want to end its credibility in trash/waste! I own multiple pairs of sweat pants from you guys and I love them, I also got some incredibly designed cargo pants from you but my question is; Why Would You Want To Ruin Everything You Have Built & Worked For By Trying To Cheat on A Potential Client who has admired you and kept on buying from you?
Ronnie Rogers
December 26, 2025
I made an order November 20 and now…
I made an order November 20 and now it’s December 25 which is Christmas Day with no package I paid for with my hard earned money. If you don’t pick “Neighborhood Watch” they don’t want to be responsible for giving your money back or replacing the item. But that’s like stealing and keeping customers money. Other companies doesn’t that. They will make sure you are a satisfied buying customer. Jordan Craig only care about making money and making the customer happy. I would recommend no one to buy nothing from this company because once your package come up missing they won’t care and just keep your money Mike they did me.
Rodclifth Blackwood
December 17, 2025
Keep away from these thieves and don’t…
Keep away from these thieves and don’t ever pay for express delivery because they are just scammers
Shanelle Ray
December 17, 2025
I will never do business with Jordan…
I will never do business with Jordan Craig again. They sent the wrong size coats, which were meant to be Christmas gifts for my grandchildren. When I tried to return them, I found out that Jordan Craig’s return process is essentially a scam.Returns are handled by a third party with a strange name, “Neighborhood Watch,” who supposedly decides whether or not you receive a refund. I did not do business with Neighborhood Watch, so it makes no sense that they have the authority to approve or deny my return. This was never clearly disclosed at the time of purchase.Between receiving the wrong items and being forced into a confusing, unfair return process, this experience was extremely disappointing. I would strongly caution anyone considering ordering from this company
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