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2.5 / 5
Average user rating
111
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lazyone.com.
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Read real experiences from customers of lazyone.com.
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E-man
June 27, 2024
Although they are less expensive than most places they charge $9 for shipping std and if you want return or exchange it’s another $9. I bought boxers at $15 and wrong size to return and shipping was $18. Serious. If I can upload the snap shot I would let everyone know. I wouldn’t buy again.
M. North
June 3, 2023
I purchased my first Lazy One night shirt at a Black Bear diner. After I had worn & washed it and realized what a quality product it is (No fabric shrinkage or color fading). I reached out to Lazy One to buy more of their products. I was so surprised to see the variety of things that you could order from them. Their customer service is fantastic! The ladies are very friendly and helpful. Best of all, their products are great quality. The fabric gets softer with each wash and does not pill or fade. The designs are cute and clever and make me smile. I am very happy with all of my items and will continue to buy from them when new designs are available.
Danni Love
November 23, 2022
Bought pjs for my daughter and one sleep the buttons came off and torn the fabric. Lazy One kept blaming my child, not even offering a small refund or anything, my daughter is 15 and takes care of everything she owns. I’m very sad that i purchased these for an early Christmas present and Lazy One doesn’t even care.
Julie
March 8, 2022
I don't think this is a good company. Because of multiple factors. I really want to warn others. But there isn't much I can do as a person.
Rosie Singer
February 25, 2022
They are unprofessional to say the least
Diedra
February 7, 2022
We ordered 3 onesies from the online store. For our taste, they were too thin, the feeling of the material is rough & we thought they should get soft & comfy after washing them a bunch...But we noticed the pattern also looks printed / painted on, when I sat down & the material stretched, it looks like crappy quality! We are returning ours & will look for better onesies for the family asap. Not worth the price in our opinion
Sharon DeMoor
January 26, 2022
An update - to be fair. I emailed the contact email on Lazy One's website, along with the long history of my communication. Immediately, Renee ("Website Order Consultant") e-mailed an apology and promised complimentary replacements, as well as 20% off my next order. I was very surprised - pleasantly so. Maybe others waiting for issues to be resolved can take heart.
Marissa Maldonado
December 23, 2021
I did not receive my package when it said it was delivered but I informed LazyOne and they sent a replacement, no charge and received it within 1 day! just in time! HIGHLY RECOMMEND!
MomofBoys
December 23, 2021
AWFUL!!!I spent hours looking for "cool family pj's" for our family Christmas. After searching, I came across Lazy One. FIRST, I was offered 10% off my first order with a code. I signed up and never got it. SECOND, the company offered GUARANTEED delivery by December 24. My order was not processed until Tuesday December 21 at which time I was informed that they were sold out of two items I had chosen. And then to my SURPRISE my order was sent REGULAR MAIL to arrive December 30!!! UGGGG a $450 order we will NEVER USE. My family will be gone by then! I am NOT IMPRESSED and SO DISAPPOINTED.
Elle Newman
October 31, 2021
I am giving 3 stars for lack of size inclusivity. I would have given less stars except that I love these pajama pants so much. They are my favorite. They couldn't be better and I am a serious tough customer. But I'm appalled at their lack of size inclusivity. Usually this alone would get a 1 star from me. So please Lazy One, do better. It's 2021 we need to stop pretending people don't come in ALL SIZES!
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