leatherup.com Reviews
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Join 6,658+ users reviewing LeatherUp.com. Read verified ratings and real customer experiences on leatherup.com before you order.
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2.6 / 5
Average user rating
6658
Total reviews
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leatherup.com Reviews
Read real experiences from customers of leatherup.com.
Brands may not incentivize or pay to hide reviews.
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Maria Ferguson
March 14, 2026
Ordering from LeatherUp is always a…
Ordering from LeatherUp is always a pleasure. They have a great range at reasonable prices, shipping is super fast (2-3 days), and I've been happy with every item so far.
MRJOHNROBERTS
December 15, 2025
Absolutely disgusting customer service…
Absolutely disgusting customer service don't answer your emails or send anything very bad indeed.
Suzanne Garner
August 9, 2025
SO WRONG WITH EVERYTHING. TRUST THIS REVIEW
Im still very angry with Leather-up. My husband has gotten his vest through them one time before. So yes i decided to try them first. Bad choice this time. I was willing to pay a decent price to get my husband a leather vest with no ordering problems. I was searching for his size which was an XXL. Not difficult. Well everytime i thought i might of found one, boom not in his size. No problem i kept looking tjat night and i found it. They said they had it in his size. They were so desperate for the sell it took all my info abd the second i pressed enter it said your dize Small jacket is on its way!! I tried emailing them of there error immediately that very second. I sent 3 emails that very night before they even could start the process. They emailed me finally late the next day and said sorry they couldnt stop it from being mailef. Wow!!! So i promise you that you will not be satified with the way the company has change there ways. It is absolutely wrong its call GREED!!! So sad. By the way im donating it just to not ever deal with them again. I went through another company instead. OMG! Im very happy to of moved along. I say i give them less than 2 years, good bye to once was a upright business to buy from. Did i say good bye......unhappy with your dealings.
Di Anna
March 31, 2025
There is no customer service to talk to nor chat with.
Upon purchasing this vest, I discovered that it was significantly smaller than I expected. I am unable to even exchange it for a bigger size because I tried to contact customer service by telephone and they never answered. I tried contacting them by chat nor response as well. I do not recommend this company at all.
Tracy Marr
October 30, 2024
Do not buy from this company.
This company is very dishonest. I ordered a pair of boots, and I couldn't get them on. I contacted customer service, and I had to pay for the return shipping to get a refund. They will not give me a refund, only an in-store credit, which I do not want.
Patricia-Rob Buyer
October 22, 2024
Leather-up is a middleman supplier
Leather-up is not a supply company! It is a couple foreign nationalist guys with a well done web site! I thought I was buying Canadian, but found out they con you into thinking that with the website name but are actually based in NJ! You place a order, then they take your money, order your product from a established supply company and then ship to you (and not quickly, took almost 3 weeks to receive my order). I have been trying to return a jacket that the size was wrong (this is the second jacket). Ordered a XL jacket that should fit my 47" chest and received a jacket at 54"(2XL)! Now they say I am measuring the jacket wrong and am now stuck with return shipping of $68.00 CND! If you need anything listed on their site, save yourself some grief and order directly from the supplier.
Laurie Wood
October 9, 2024
Communication lacking, no refund
Accidentally ordered 2 vests, had to return one. Took forever to get a response, finally received the code to return but had to pay for return shipping. Not that big of a deal, but it's been weeks and STILL have not received my refund. They don't communicate with you and you have to chase them for your money back. Never again with this company.
shari tucker
September 10, 2024
BUYERS BEWARE READ RETURN POLICY
This company is very sneaky and deceiving. Always read return policies of any online business. They state to order a smaller size because boots run bigger. That is not true. Ordered size 7.5, I wear a size 8. They did not fit. Way too small! Now this is wear they make their money telling you to order incorrect size and you lose money because of their RETURN POLICY, this will cost you just to get your money back. This is a scamming company. We have to pay now pay $11-20 in shipping fees for the return to get our money of $139.00. BUYER BE WEAR!! Karma will catch up to these scammers. I don’t care how great they think their products are. There return policy is ridiculous. Boycott this company!!
Brad Parker
September 5, 2024
Not satisfied
Not satisfied. Overpriced compared to Amazon (discovered after purchase of a pair of Joe Rocket boots - Amazon cheaper by $30.) Also painfully slow return process - they don't process replacement item until return item is received and "evaluated," which takes 2-3 business days after they receive the item, then you have to pay the overage for the new item, then they ship the replacement 2-3 business days after that. Could have processed the return and the new purchase at the same time saving 7-10 days of additional waiting. Very hard to get a live person on customer service numbers. Not recommended.
Tammy Cook
August 12, 2024
Wouldn't buy
Brother bought an leather jacket that came with a hoodie and did the measurements like they have on site and order the size according to the measurements and items are to big only tired them on and wish to exchange and has been told that he cant
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