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lightingnewyork.com Reviews

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Join 141+ users reviewing Lighting New York. Read verified ratings and real customer experiences on lightingnewyork.com before you order.

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4.2 / 5

Average user rating

141

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lightingnewyork.com.

Score

4.2

out of 5

Great

141 Reviews

5

72%

4

6%

3

4%

2

2%

1

16%

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lightingnewyork.com Reviews

Read real experiences from customers of lightingnewyork.com.

Brands may not incentivize or pay to hide reviews.

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J

Jill Hampton

January 8, 2026

So far

So far, so good! Only placed the order so far. Got a new customer discount which brought the price down to a reasonable rate. But haven't received the product so quality is still up in the air!?

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Jon

December 13, 2025

Excellent price with discount code /…

Excellent price with discount code / item in stock!

J

Josefine Lindén

December 8, 2025

I placed an order 7 weeks ago

I placed an order 7 weeks ago. This is the forth time I have contacted the customer services regarding why my shipment has not yet arrived, without getting any answers. According to the tracking code a label was created 2 weeks ago, but the parcel has not yet moved. The first time I contacted them was two weeks ago. I then received the info that the parcel had been sent. The second time they asked if they could get back to me by email, which did not happen. Two days ago a emailed them again, and has not yet received an answer. Today I contacted them through their web site chat, and again got the info that they will get back to me with an update. Hopefully I will hear from them this time.

D

David Schiffer

November 8, 2025

Signing up for a trade account was so…

Signing up for a trade account was so tedious. I could not do it in Safari. After a long back-and-forth with the online chat (which was helpful), I was finally able to sign up in Chrome, but I had to wait for them to merge the information before I could place the order.

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Jo Anne Robbins

November 5, 2025

I ordered a table lamp for my office

I ordered a table lamp for my office. The entire process was enjoyable and their chat and return process are excellent.

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Julie Z

November 1, 2025

Frequent Client

I have purchased multiple lights for Lighting New York and I have never been disappointed.

B

Brunswick Design Interiors

November 1, 2025

The online chat feature was extremely…

The online chat feature was extremely helpful. When placing an order, I received online assistance with part selection and my pro account set up.

D

D in CT

October 23, 2025

They take orders for products they can’t get

I placed an order for 2 lights with them, and then 2 days later they cancelled it saying the items were discontinued in the color I selected. They issued a refund. I then reached out and asked them if the light was available in a different color, in which they said yes and sent me a new quote. I placed an order for the different items. They were supposed to be shipped in 4-6 weeks. After waiting six weeks I contacted them to see if they had an idea of when they may ship out. They emailed me back and said the items were discontinued and that they were cancelling the order. Even though everything is still listed for sale on their website. And why did it take 6 weeks to let me know?They then offered to have a representative help me find something that “was” in stock, but why would I believe them at this point. They wasted over 6 weeks of my time and I’m left with nothing, starting back at square 1.

S

Suzanne McBee

October 18, 2025

Shopping online and ordering was…

Shopping online and ordering was effortlessly,Love it!

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Meghan Carrier

October 17, 2025

I ordered 3 lights from this company

I ordered 3 lights from this company. I returned one and the return process was quick and easy. I loved the light I kept and prices are better than other competitors. I plan to order the remaining lights needed for my remodel from Lighting New York.

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