lilycharmed.com Reviews
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4.5 / 5
Average user rating
38
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lilycharmed.com.
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lilycharmed.com Reviews
Read real experiences from customers of lilycharmed.com.
Brands may not incentivize or pay to hide reviews.
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Susie
January 31, 2026
Beautifully Crafted Charms
I am absolutely thrilled with the two gold charms and necklace that I purchased. They are beautifully crafted and packaged in pretty suede pouches inside charming boxes. Thank you so much! I shall be ordering from you again.
Sue Bailey
January 27, 2026
Beautiful silver bracelet
Beautiful silver bracelet for my Granddaughter. I am sure she will love it. Lovely jewellery on the website, I will definitely buy again.
nicola Cheshire
January 24, 2026
I have purchased several items for…
I have purchased several items for myself and as gifts. Each piece is good quality, unusual and comfortable to wear.
Carole Hope
January 20, 2026
Love them…
I have purchased and given bracelets and charms for 5 different ladies aged 21 to 70 and they have loved them. I have two more pending for birthday presents.
Kat
January 11, 2026
Very lovely high quality charm collector
I purchased a charm collector (hand)in silver with chain. The charm is very detailed. As a nail tech I will hang a silver gel polish bottle on the charm collector, as this is the only way to express my profession. Responded very well on chat for questions. The packaging was good and cute (real jewellry feel). Very happy with my purchase! Thank you!
Sasha
January 8, 2026
Incredible Customer Service
I’ve purchased multiple charms from Lily Charmed over time and have always loved the quality and uniqueness of their pieces. Recently, I had an issue with the clasp on a Custard Cream charm, and with only a few days to go before Christmas, I genuinely thought it would be impossible to return it and receive a replacement in time.That was until I spoke to an incredible member of their customer service team, Kay (I hope she won’t mind me mentioning her by name). Without me needing to go into detail about why it mattered so much to have the charm before Christmas Day, she completely understood the urgency and made it happen, and in doing so, made a 7-year-old extremely happy.Kay was brilliant from the very start: trusting, empathetic, proactive and genuinely kind. I was honestly blown away by her willingness to help and the care she showed throughout the process. It’s people like her who make you want to continue supporting a business.If the owner(s) see this review, please know you have an exceptional human representing your brand, and she made a real difference
Tim Connolly
December 24, 2025
Exceeded my expectations
Exceeded my expectations, a wonderful piece of jewellery, beautifully made, packaged and delivered.
debbie julian
December 17, 2025
Beautiful jewellery
Beautiful jewellery ! Very happy!
Emma Rudd
December 15, 2025
Nothing like photos
Item looks nothing like the photo it's very small. I ordered an engraved item which is stated buried in their returns isn't refundable however they say this is very clear which it isn't or I wouldn't have ordered. After 3 times reaching out and waiting nearly 2 weeks they have declined my refund without answering my questions or explaining why its not clearly stated. Glad I got this on black Friday sale so it wasn't almost £50 however still a waste of money that was meant to be a lovely Christmas present.
Elizabeth Triffitt
December 15, 2025
Lovely necklace bought for my…
Lovely necklace bought for my granddaughter for Christmas. Great service and quick delivery.
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