lookoptic.com Reviews
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Join 332+ users reviewing LOOK OPTIC. Read verified ratings and real customer experiences on lookoptic.com before you order.
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4.3 / 5
Average user rating
332
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lookoptic.com.
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lookoptic.com Reviews
Read real experiences from customers of lookoptic.com.
Brands may not incentivize or pay to hide reviews.
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Sadie Jane
February 12, 2026
Not Risk Free
I ordered the Laurel bifocals. These did not sit right on my ears, thus the magnification was so low, I had to lift my head to read. It was impossible to see my laptop wearing these. I ordered a different style and pretty much the same problem. I returned both pair. Each shipment cost $8. And each return cost $8. So, with two pair that didn't work, I'm out $32. That doesn't match up with their "try risk free for 90 days" slogan they advertise. Sigh. I should know better by now to not order items heavily advertised on social media. They are usually over priced and sometimes, as in this case, do not live up to the hype.
Erica Rattet
February 11, 2026
EXTRAORDINARY COMPANY
I have had nothing but EXCEPTIONAL customer service from Look Optic. I absolutely LOVE their products and the level of service they provide to their customers is EXTRAORDINARY! I have ordered from this company a few times. I receive compliments every time I wear their products. Andy, I believe the owner of the company has even responded back to my inquiries. They stand by their product even when purchased from Amazon. I have purchased both via Amazon and directly from them and have received the same level of support regardless of where I have made my purchase. I will forever continue to support this company. I highly recommend all of their products. I strongly encourage everyone to shop at Look Optic! You will not regret it!
Bev
February 9, 2026
Customer Respect -- Why You Must Try LOOK
Follow-up like you would not believe! It's obvious that the tenants of this Company are SUPERIOR Product -- SUPERIOR Customer Service! The Founders of this company set the tone and their family of employees exemplify the commitment. Bravo, bravo!!!
Heather
February 9, 2026
So helpful!
Very understanding, prompt and helpful customer service reps!
Windy Valenzuela
February 6, 2026
Andy helped me exchange my glasses in a…
Andy helped me exchange my glasses in a few minutes and was wonderful to work with!
Deanne
February 4, 2026
Proactive customer service
Customer service reached out to me when there was an issue with tracking my order and alerted me to the problem. They quickly sent me a replacement order. Glasses arrived and I’m delighted. This is my second pair of Look glasses.
stacy stratmann
February 2, 2026
Amazing customer service
Amazing customer service. I had received my glasses which were very bent and unwearable. Andy reached out to me and resolved the issue very timely and with kindness.
Susan Birkholz
February 2, 2026
I love the versatile glasses
I love the glasses, it’s so nice to be able to wear them most of the day without taking them on and off to read or answer emails etc… asked your customer service is excellent!!
Bonnie M
January 31, 2026
Great communication and problem resolution
I had an opportunity to communicate with the folks at Look Optic when I returned a pair of glasses and the package was not received by the company. Each of my emails was answered in a timely, courteous fashion and we were able to resolve the issue without hassle and to my satisfaction. This is a company that cares about their customers and their brand. Thanks, Andy and team.
Connie Harmacinski
January 28, 2026
Excellent customer service
Excellent customer service. Had an issue with order. Customer service responded quickly and my issue was resolved within a day. Highly recommend this company
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