lovepopcards.com Reviews
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4.4 / 5
Average user rating
959
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lovepopcards.com.
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lovepopcards.com Reviews
Read real experiences from customers of lovepopcards.com.
Brands may not incentivize or pay to hide reviews.
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Conni P
January 31, 2026
I had a couple issues with cards
I had a couple issues with cards. I notified them and they took care of it immediately.
Christina
January 31, 2026
Great cards and customer service support.
Love the variety of cards and wonderful customer support service.
Marianne Schoenrock
January 30, 2026
Lost card
My card was lost in the mail and I reached out to customer service. They did an amazing job resending and I received it quicklyGreat company to buy from
AS
January 29, 2026
Prompt friendly customer service!
Prompt friendly customer service!
Georgina
January 29, 2026
Wonderful fast service
Wonderful fast service. My problem was solved instantly. Lovepop is a great company, will definitely use it again!
Jamie
January 29, 2026
Great customer service and fast…
Great customer service and fast responses. Help to resolve an issue with paid extra customization gone wrong.
Richard Unrath
January 27, 2026
Card unknown
We called our son to see how he liked the card. B Day cake pop-up with lights and music. He said he didn't get it! After looking around, he found it but thought it was junk mail. It didn't have our names on it and it didn't play music. The envelope it came in was damaged. The ink on it was smeared but you could make out his address, barely!. It didn't say who it was from. Neither on the card or envelope. There was a blank card with it but it too was blank. When we called to complain, we were told it was $5 more for personalization!!! Really?? You sell a card for a special occasion and then you want more money to say who it's from?? That is so wrong. Asked for a refund. We'll see how that works out. Oh, and I don't charge for reviews, good or bad.
Bowen
January 25, 2026
Absolutely excellent customer service
Absolutely excellent customer service. Went above and beyond after the courier damaged my first parcel.
Alicia DeJesus
January 22, 2026
Great customer service
Customer service was very responsive and helped me with and order I had placed that was not delivered on time. Great customer service support. Will purchase from them again.
J.R.
January 21, 2026
Broken website
I've ordered from LovePop many times, but this time was a challenge. The website process went (at first) as per usual, but in the checkout screen there was a problem. The only option for shipping was free, which was fine, but when I went to checkout, I received an error message stating "you have to choose a shipping option". There were no options to select! The default method was free shipping, but there were *no* other options, and it wouldn't allow me to place the order. I had to call to fix the problem. I appreciate the customer service help, but LovePop needs to fix their website!
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