mackeeper.com Reviews
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4.2 / 5
Average user rating
2283
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mackeeper.com.
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mackeeper.com Reviews
Read real experiences from customers of mackeeper.com.
Brands may not incentivize or pay to hide reviews.
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Cathy
April 1, 2026
The agents were very helpful
The agents were very helpful, explaining the intricacies so well, and were very patient to explain everything till I understood it. It's so reassuring to know you have 'people' who are willing and able to help you, especially during stressful times when you are worrying about the safety of your computer.
Kathryn Jacobi
March 31, 2026
Great help always
Serverus, and all MacKeeper's reps have been clear and easy to chat with, and have helped me for many years.
Jayce Fox Studios
March 30, 2026
Misleading and dishonest
I bought a lifetime subscription four years ago. Recently, $110 was charged to my credit card without authorization. This should not happen with a lifetime plan and raises serious concerns about trust and billing practices.
mike pellegrino
March 30, 2026
Just got my license renewed and it was…
Just got my license renewed and it was done professionally and with courtesy thank you again
Ted S
March 27, 2026
I paid for a lifetime license; beware it's not what you think it is!
I paid for a liI recently purchased a “lifetime” license for a software product, but when I attempted to download it on my laptop, I was informed that the “lifetime” version only permitted me to access the older version, which was no longer supported by the latest operating system. Subsequently, they directed me to click a link to download the previous version, which failed to work. To make matters worse, they then attempted to charge me an additional fee for the latest version. This entire experience was a complete ripoff, and I strongly advise anyone considering purchasing this software to opt for a reputable brand that has not recently settled a class-action lawsuit.
Carleen Cropley
March 24, 2026
Knowledgeable and helpful
These guys are very helpful and patient, mostly. But I understand trying to fix things remotely would not be an easy task. I am grateful that my computer, currently, starts quickly and does what I want it to do, except spit out $100 bills. Maybe one day. Thank you all for your help!
Gregory Roussel
March 24, 2026
Do not download this app
Do not download this app. I read their website and downloaded their app. Ran the scan and then ordered and paid for the subscription. The it said call them a give them access to your drive so they can install. Sorry. I am not giving anyone this permission. These people are crazy.
Lin Bagnall
March 18, 2026
Satisfied customer. Thank you.
Natalie explained clearly and has put my mind at rest concerning my query.
Mandy McKernan
March 17, 2026
Amazing service and support
Amazing service and support. Thank you Mackeeper support staff.
CHARLES GREENWOOD
March 17, 2026
Prompt and efficient
Prompt. efficient
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