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3.6 / 5
Average user rating
746
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for marshallheadphones.com.
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Read real experiences from customers of marshallheadphones.com.
Brands may not incentivize or pay to hide reviews.
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Raphaël
February 27, 2026
Great products and even greater support. When I got issues on my earphones I got in touch with Marshall’s support and everything was sorted out very quickly. I couldn’t recommend more this brand.
Kevin Lindecamp
February 27, 2026
I needed help with my favorite Marshall and they gave me the help I needed thx Marshall.
Tony Mendez
February 26, 2026
Marshall products are excellent, I have them for more than 30 years, customer service was really good, although my native language is spanish, and the AI chat was in spanish too, the quick response and precise information in english, very useful.
Josh
February 25, 2026
I hae used Marshalls for years and wouldn't be able to have my guitar tone without them. Any issues I’ve had regarding light switch failure etc they have always been so helpful.
Gabriel Gutiérrez Carrillo
February 20, 2026
I bought almost two years ago my Motif II, and then they were disconnecting from my mobile; I asked for some technical advices to the Marshall team and even with those advices the Motif II were not working properly.So they sent me a new Motif II without cost!The service and attention is always top notch, they are very kind, thats the reason I have been loyal to Marshall for more than 10 years!
Léonard Legrand
February 20, 2026
I had a unknown problem with a Stockwell II speaker 2 years after I bought it in a local shop. That shop told me to contact Marshall itself fot that precise problem and the service was better than I could expect (they came to take my speaker, saw the problem and solved it + gave me 50% reduction for the 2 next transaction in their web site)... All of this being accessible via e-mail for every single question of mine, that support deserves all the reward I give to remind us it's still possible to have good companies in 2026 !
Lurch Macc Lad
February 14, 2026
Brilliant support as always. The only amp brand I’ll use!
Antonio Dukic
February 12, 2026
Great products, have it 5 big speakers include Bromley. Excellence sound, level above all (be sure!) Also on the same way - customer support, delivery and everything about Marshall!
Marquet
February 12, 2026
Service client au top.Reactif.
Katy
February 6, 2026
I really love this brand and genuinely appreciate all the helpful advice and support I receive whenever I have questions or need clarification about a product. I own speakers from other brands too, but this one feels special to me—not only for its excellent sound quality but also for its design. It really suits my personal taste, and I always feel confident that I can rely on this brand. For example, when my cat accidentally damaged a speaker, they kindly sent a replacement part at no cost. All in all, I genuinely love this brand!
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