medicaltravelinsurance.co.uk Reviews
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3.9 / 5
Average user rating
1835
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for medicaltravelinsurance.co.uk.
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medicaltravelinsurance.co.uk Reviews
Read real experiences from customers of medicaltravelinsurance.co.uk.
Brands may not incentivize or pay to hide reviews.
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Joanne Bradnick
July 21, 2025
Documentary should be made about this company
Update from 17th July Please note lowest rate you can give is one star.My son who had been stabbed in Colombia was hospitalised for 6 days. He is in a poor state of health and has still received no support from Staysure or a translator as requested.I had to send a copy of his medical reports to a Uk hospital to translate to find out his diagnosis.I made over 20 phone calls yesterday to insurance and embassy.To gain some clarification I rang the non emergency Staysure in UK to ask for clarification of his policy and was told by Grace that he would need to provide Power of Attorney documentation to speak to me due to data protection. Even though I spoke to an advisor there 4 days ago! .Grace said he would need to find a third party or solicitor to get this.!! Yes I'll just ask him to find an English speaking solicitor , pay money he hasn't got while trying g to recover!You couldnt make this up!He is seriously ill. A solo traveller and is being told to leave his accommodation Thursday as they have no more room.Have staysure helped. NO.He had to return to the hospital yesterday due to negligence and had to pay money again.Thank you StaySure .I am more disgusted by your unprofessionaliam and what I see as corrupt lack of accountability than I am at the actual stabbing.
Bob H
September 27, 2023
One of the best Travel Insurance sites…
One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I used earlier this year.Found a policy suited our needs with a well known , highly rated insurer. Very pleased.
Mr David James Hurst
September 1, 2023
No call back
Missed out on 5 stars because we didn’t get a promised call back. Ended up completing it on line.
Julie
September 1, 2023
Excellent Customer Service
Excellent Customer Service, friendly and polite (Harrison). Everything explained in an easy to follow way.
AOB
August 26, 2023
Holiday insurance renewal
Efficient service, with well thought through processes. Small price increase from last year, to be expected.
James Betts
August 25, 2023
Helpful assistance
I dealt with a very helpful person who took me through every stage and assisted me to make the right choice of travel insurance.
William Carey
August 18, 2023
Easy to answer questions
Easy to answer questions and no fuss
Mr Innocenti
August 4, 2023
Easy to use
Easy to use but took two or three times to get it correct but otherwise no problems
Pamela
August 2, 2023
Buying travel insurance online was so easy
Buying travel insurance online was really easy and the quotes, considering my medical history, were cheaper than I'd expected. As I haven't travelled yet, I don't know how easy it would be to make a claim - hopefully I will never need to find out!
John
August 2, 2023
Simple and straightforward to get
Simple and straightforward to get
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