Mexicali Blues offers unique home goods and apparel with an emphasis on artisanal and sustainably sourced items. This RetailCoupons.com page aggregates shopper ratings and reviews to help you understand what customers experienced when ordering from the store.
Mexicali Blues Reviews
3.0
4 reviews
What Shoppers Say About Mexicali Blues
Created with AI, based on recent reviews
Mexicali Blues draws praise for its unique, high-quality merchandise and responsive customer service, with shoppers appreciating the company's smaller business feel and standout items like Recycled Sari Curtains. Fast shipping is also noted as a positive. However, the store faces significant concerns around product representation: multiple reviewers reported that items arrived in different colors or sizes than shown on the website, with particular frustration directed at final sale items that did not match their listings or sizing claims.
The polarized ratings (split evenly between one and five stars) suggest that customer experience varies considerably, with product accuracy and photo representation being critical issues that have driven negative experiences for some shoppers.
Customer Reviews (4)
Sorted by: Most recentRachel T.Mar 10, 2025
The stuff they sell is really unique and absolutely gorgeous. Their customer service team is super responsive and helpful, plus orders show up fast.
Sandra M.Jan 4, 2025
Ordered four curtain panels back in December and they finally showed up. I got two in yellow shades and two in orange shades based on the website photos. Here's the problem: those pictures are seriously misleading because they show matching pairs, but when my order arrived, every single panel was a completely different color. I couldn't match any two panels for the same window because they weren't even in the same color family. When I contacted customer service, they pointed to a disclaimer I apparently agreed to that says colors, lengths, patterns, and fabrics can all be different with no matching guarantee and that return shipping is on me. I get that policies exist, but these weren't even close to matching. If you order two panels, you'd expect them to at least be similar colors, right? I asked about returning them and was told I couldn't send back two of them since they were marked down. Every panel had the same item number and price on the tag, so there's no way to tell which ones were sale items. After I started a return for the other two, I found out return shipping would cost me seven to ten dollars, which feels crazy high. Instead of paying that, I donated all four panels to a local thrift store and took an eighty-four dollar tax write-off. Really disappointed with this whole experience.
Briana K.Aug 28, 2024
I'm posting this review across multiple sites so shoppers know what to expect from this company. I grabbed what looked like a great deal on a final sale piece that was supposed to be one size fits all. I shop sales items pretty regularly because I'm really into tie dye pieces. For context, I wear a size eight in women's and my six year old niece couldn't even fit into this item, even if I stretched it and the seams nearly tore. I reached out to their customer service team about this, and they basically said tough luck since it was final sale. Now I know better and won't be ordering from them again, but I want to warn other people that "one size fits all" on a final sale item might turn out to be something so tiny you literally can't wear it.
Mexicali Blues Review FAQ
What do shoppers praise most about Mexicali Blues?
Reviewers consistently highlight the uniqueness and visual appeal of the merchandise, particularly items like Recycled Sari Curtains. Shoppers also commend the responsive customer service team and fast shipping times, with some appreciating the smaller company feel.
What are the main complaints about Mexicali Blues?
The most significant complaint involves product photos not accurately representing the actual items received. Shoppers reported ordering items that appeared coordinated or color-matched online but arrived in mismatched or different colors. Final sale items have also been cited as problematic, with sizing not matching descriptions.
Should I shop at Mexicali Blues?
This depends on your comfort level with product representation risk. If you value unique merchandise and good customer service, the store has merit; however, you should carefully review product photos, read sizing details thoroughly, and consider whether final sale items are right for you given some reported discrepancies.
How is the 3.0 rating calculated?
The rating is based on 4 verified customer reviews collected by RetailCoupons.com. Half of these reviews gave five stars and half gave one star, resulting in the 3.0 out of 5 average.
How can I write a review for Mexicali Blues?
RetailCoupons.com welcomes reviews from shoppers who have purchased from Mexicali Blues. Your feedback helps other customers make informed decisions and holds retailers accountable for product accuracy and service quality.