moonglow.com Reviews
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3.9 / 5
Average user rating
104
Total reviews
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moonglow.com Reviews
Read real experiences from customers of moonglow.com.
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Paul Babcock
December 16, 2025
Canadian orders DO NOT ship from Canada despite the website saying they do.
Website says Canadian orders ship from Canada. That is not true. They ship from Miami using UPS. I never would have ordered if I'd known that because UPS is notorious for stacking brokerage fees. Here's the direct quote from the website:"Moonglow is proud to offer our Canadian customers their very own dedicated Moonglow Canada website. Orders ship from within Canada and do not require customs/duties. We offer free shipping on orders over $75. Standard shipping costs $10 and takes 7-10 business days to arrive. We also offer Express Shipping to select locations for $15 which takes 3-5 business days."First time, last time. Calling the CC company now.
Donna Fehrenbach
November 7, 2025
I made a purchase at the great NYS fair…
I made a purchase at the great NYS fair and within 2 months the ring snapped in half! I contacted Moonglow, downloaded a picture of damaged ring and received new one yesterday in mail! I appreciate it that they stand behind the product but am scared to wear this one too on a daily basis! I wear my rings 24x7 and I can see this one doing the same thing! The ring itself is gorgeous and I love how it glows in the dark! It just needs a better design !
Martha
October 13, 2025
New Moon pendant
My husband bought me a pendant when we were on our 15th anniversary vacation. The day we got married was a new moon and the meaning matches our relationship perfectly 👌 I love the idea of the moon phases, but I do also feel like the jewelry itself is on the cheap side. I'd suggest a lower price or better materials.
megan
September 29, 2025
The jewelry is beautiful
The jewelry is beautiful. Love the meaning of the moon phases and there significants. Had an issue with getting the wrong moon phase and customer service was fast and attentive. Answered my questions and fixed the problem that I had.
Kathie
September 29, 2025
My Favorite Necklace
I received the Moonglow necklace as a gift a few years ago. It is one of my jewelry favorites. I very seldom take it off. Not only is it beautiful and meaningful, but it blends well with almost every outfit. I also love,love that it glows in the dark. Great company. Great product! I since have bought other pieces as gifts and the person that gifted me bought one for herself.
Nicole Rock
September 29, 2025
I love this company!!!
I’ve ordered several pieces from this website, and each one is beautifully crafted. This time, I ordered a twin moon soulmate bracelet, but instead, I received a necklace. I promptly contacted them, and they promptly began working on the correct order. They even advised me to keep the necklace, which was a very kind and unexpected gesture. I truly appreciate their prompt response and their willingness to go above and beyond to rectify the mistake without me having to ask anything further. The pieces are beautiful and well-made, and I’ll definitely continue to order from this company. I’ll also recommend them to my friends, family, and anyone else who might be interested.
Cindi Hurst
September 27, 2025
Great products and great staff
Great products and great staff
Vanessa
September 26, 2025
Very nice product
Very nice product, great for gifts and personal treasures 🌒🌕🌘
customer
September 26, 2025
Moonglow jewelry is so beautiful!!
Moonglow jewelry is so beautiful!!I have been purchasing their products since they started selling online in 2012.Since then I have purchased necklaces, bracelets, and key rings. Every recipient loved the gifts. So unique and custom made in the USA. Their jewelry is so stunning. I have purchased many different pieces. They are well made and last for many years. I still wear the very first necklace I bought. I always get compliments and people often want to know where I bought it. One Christmas everyone got an Moonglow key chain in their stocking. They were delighted! Earlier this month I purchased another necklace for my niece in memory of her mom. The moon is her mom’s birth date. I know she will love it and treasure it for years to come. I am very pleased with my purchase as usual. If you have any questions like chain length options, medallion size options, or you aren’t sure what item to purchase, call Akeda in customer service. She spent quite some time with me and helped me choose the perfect necklace. She is very professional, thoughtful, knowledgeable, kind and genuine. She will help you make the right decision. I highly recommend Moonglow🌙
Julie
September 25, 2025
Great products and company!
I absolutely love my moon bracelet that has the exact moon on the day of my birth. It is great to wear on it's own and paired with other pieces. The customer services is also excellent and answers questions and resolves issues right away. Keep this in mind when you're looking for a special gift for a friend.
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