mybobs.com Reviews
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Join 9,037+ users reviewing Bob's Discount Furniture. Read verified ratings and real customer experiences on mybobs.com before you order.
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4.0 / 5
Average user rating
9037
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mybobs.com Reviews
Read real experiences from customers of mybobs.com.
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Maria Martinez
April 3, 2026
Good old fashion customer service
My husband and I stopped in just to look at sofas. Guest experience specialist (Ed) greeted us and walk us through the selection. We asked questions and he provided us with the best options. We ended up buying a sofa set and we are very happy with that decision. The delivery was a great experience as well. They were polite and courteous. They were on time and very respectful. I felt at ease with both of them and they cleaned up after themselves. We will definitely use them again and recommend the as well.
Oltjon Dyli
April 2, 2026
They get 1 star because I can't give 0…
They get 1 star because I can't give 0 stars. We got delivered our sofa on September 2025 and right away sofa cushing start sinking and we called them, a service rep come and told "production issues and weed to replace foam cushings". This was on November 2025 and according to them we should receive the cushings foams December. I called them every single month since December and they say the same "in end of the month they arrive" but now we are in April and still nothing arrived. Stay away from this "scammers" and spend your money somewhere else.
Ellie Schneidman
April 2, 2026
Unreliable Delivery and Customer Service
Was told a delivery date that wasn't even possible to begin with. (When I ordered March 26th, it said it would be delivered March 29th, when I talked to the agent, I was told the delivery team doesn't even work on Sundays.)I asked the agent for shipping confirmation and all that was sent was a copy of my receipt. Not a single section of the delivery date. I was told April 2nd, then got an email two days ago, the delivery would be April 1st, only to be sent another email that it would be April 2nd, 10:30-2:50 and just minutes ago, the update was moved to 530-730PM. I have now had to cancel three plans because of this. One was a train trip. I cannot risk not being here for the delivery. This is absolutely unfathomable how it's affecting my life so dramatically. I am not even getting the mattress topper at the same time! That is coming, apparently, on April 6th, but I am going to assume that date is incorrect as well. I would ultimately cancel it, but that would mean further interacting with Bob's Discount Furniture. This is the first and last time I ever do business at this company.
Meghan
April 2, 2026
Went to Bobs to buy a sectional
Went to Bobs to buy a sectional. Our sales associate Lisa R was wonderful. She took her time and explained everything to me.
Cheryl Albert
April 1, 2026
Fantastic experience!
Pankaj is very knowledgeable about Bob’s products, and she helped me choose exactly what I needed. I enjoy working with pleasant people, and she made my buying experience great!
Paula Kohler
March 31, 2026
Beautiful furniture at a great price!
This place is so great, I don’t even think of going anywhere else. They have great furniture and the prices are so reasonable! I’ve referred my friends to Bob’s Discount Furniture and they bought a beautiful couch for their living room. I’m back for the 3rd time and I’m so in love with the chairs I bought to go with my couch ( bought at Bobs) . I won’t shop anywhere else! Also the staff are so so nice, they treat you like family. Thanks Bob’s for being such a great furniture store!!
T. Price
March 30, 2026
Outstanding customer service from start…
Outstanding customer service from start to finish. Erin was very helpful & patient with us through the entire shopping process. Met the assistant store manager, very as well.
Urim Gola
March 29, 2026
Tony's presentation was excellent
Tony's presentation was excellent. Thank you Tony.
Ron
March 27, 2026
Damaged my home and won't fix
They are refusing to reimburse for damages done to the home.
Nikki Kane
March 27, 2026
Great experience we were in and out…
Great experience we were in and out quickly
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