nadula.com Reviews
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Join 1,846+ users reviewing Nadula Hair. Read verified ratings and real customer experiences on nadula.com before you order.
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4.2 / 5
Average user rating
1846
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nadula.com.
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nadula.com Reviews
Read real experiences from customers of nadula.com.
Brands may not incentivize or pay to hide reviews.
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Pam S
February 26, 2026
Larry is the Best
I’ve worked with Larry to handle my return and refund. He has consistently communicated with me with professionalism and kindness, keeping me updated. I really appreciated his help…..
Rachel Mcentyre
February 25, 2026
Poor poor service
I received a unit from this company. It was a good wig, but it was the wrong wig. I returned it back and asked for a replacement unit. I received an email stating that got the wig. Its over a month and I never received my replacement wig. Do not buy from company. All they keep telling me is sorry for the different time zone. Tat has nothing to do with sending me tje replacement wig. Very disappointed in this company.
Mariyama Battle
February 25, 2026
Terrible service fraudulent tracking…
Terrible service fraudulent tracking number. Customer service is a ai joke or something they refuse to answer questions just sending the same script. I disputed this with my bank
ksimple
February 22, 2026
SPAM
The wig was ugly. It was too high off head. They also started SPAM texting me 10x/day from different #'s. Lastly, they are making it extremly hard to return/replace the wig. Jesus.
Charla Lowe-Valdez
February 21, 2026
I love this company
I love this company! The customer service is so over the top. I've never experienced this kind of service from other wig companies. Oscar, James, Larry and Ella were the ones to reach out to me. They we're very quick to respond to all my emails. Unfortunately I had to return the wig because my head is to small. After returning the unit, It got lost in transit, and Nadula's team was in touch with me all they way until they finally got the wig back. Thank you again for the excellent customer service. May the God of heaven and earth continue to bless this company!
Nakisha Ruth
February 21, 2026
Shipping was fast Hair
Shipping was fast Hair, gorgeous
Nish
February 19, 2026
Good Quality
Good Quality. Customer service is very responsive and efficient.
DeBorah Lewis
February 17, 2026
Be careful with Nadula
So I finally heard from Nadula, and they said the items were still in transit even though I got a delivered email on 2/13. I am changing my stars from 1-3 without having seen the product. For me, communication is key. I never said there was anything wrong with the products, just the situation and lack of response.I have written decent reviews in the past, if you get your product it’s really not bad. I recently order from Nadula, never received updated tracking information or arrival date. When I select tracking, it reads there is no info all in red. Doesn’t say a thing about being delivered. Then one day, when sending me promotional material to buy more stuff from Nadula, in the subject line it said product delivered. Not where, or how. I work from home and received all of my deliveries, none was from them. I happen to see that the USPS was still in the neighborhood and he used a master key to open and there were zero packages that he had delivered. Then I ran around to the neighbors to see if they had received a package. Then it hit me. I’ve been scammed. There was no tracking, nothing to say what company was going to deliver, I just got scammed. It happened once before but they answered the phone and email and realized I had received a partial delivery and the rest was still in route. This time, I’ve written the 5x in English and Chinese and nothing. If you gals are getting your packages, great, if you’re not, there is a pattern happening. Just be careful. I will never ever ever order from a company again that is unresponsive. That’s just me.
Olivia Dinah
February 15, 2026
I received my wig unit from Nadula
I received my wig unit from Nadula, which I ordered because of Always Ameera on YouTube. I specifically purchased the exact same unit she had. However, what I received was different—no box or elastic headband was included, and the density did not match the description. I’ve decided to keep it because I prefer not to deal with the hassle of returning and potentially having the company deny my refund. I suspected something was wrong when I received an email suggesting I switch to a shorter unit.I will not be purchasing from Nadula anymore.
Elisha Newsome
February 12, 2026
service was good in assisting with…
service was good in assisting with label for return. Responses to my questions were pretty quick.
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