nakedwardrobe.com Reviews
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1.4 / 5
Average user rating
186
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nakedwardrobe.com.
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nakedwardrobe.com Reviews
Read real experiences from customers of nakedwardrobe.com.
Brands may not incentivize or pay to hide reviews.
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Melly
March 31, 2026
They are definitely a scam
They are definitely a scam. I also cannot reach anyone via phone. They post a non working number because no one answers. They email me back 4 weeks each time and not refunding my money when the items were sent back immediately. They are delaying and I am not sure why as they received the merchandise. I will be reporting this everywhere. Do not buy!!
B Doe
March 18, 2026
I’ve had two disappointing experiences…
I’ve had two disappointing experiences trying to return items for a refund due to sizing issues with Naked Wardrobe. In both cases, my return requests were ignored. I received no response to emails and was unable to reach anyone by phone. I ultimately had to escalate both situations before getting any assistance, and responses didn’t come until nearly a month later.I’m sharing this so others can make informed decisions before ordering. While the owners frequently showcase a luxurious lifestyle on social media, customer service concerns appear to go unaddressed. As a businesswoman with a background in Human Resources, I believe strongly in integrity and treating customers fairly. Moving forward, I will choose to shop with more established retailers.
Telma Iglesias
March 14, 2026
DONT BUY NAKEDWARDROBE
DONT BUY NAKEDWARDROBE. Absolutely horrible quality and excessive prices. Is a completely SCAM.
Alexis Newman
March 13, 2026
ABSOLUTELY HORRIBLE!!
ABSOLUTELY HORRIBLE!!! The quality is so cheap and super unflattering. I tried returning items that were delivered 1 DAY AGO and said that I couldn’t return them because it’s been “more than 14 days since the delivery” which it wasn’t and were unresponsive when I tried notifying them.
Kelly McClellan
March 10, 2026
Customer Service Never Responded
Item was cheaply made - and when I tried to contact customer service for return. No response. Not at all. 3 emails and 2 weeks and nothing What a shame. And now I’m stuck with a product I don’t like and I’ve lost money At least I know to never order again. So sad.
Ana
March 3, 2026
Horrible customer service & bad quality…
Horrible customer service & bad quality of clothing. I’m still waiting on my refund it’s been more than 3 weeks and still nothing. Spent so much and their clothing quality is terrible. So upset that I ordered with them.
Kitiibwa Maria
February 27, 2026
The clothes peel and look extremely…
The clothes peel and look extremely cheap and ugly after a while. Too expensive for the quality
Natalie Jones
February 18, 2026
NO CUSTOMER SERVICE & SIZE CHART THAT DOES NOT MATCH MERCHANDISE
I ordered a coat on February 6,2026 and i received it February 12, 2026. I tried the coat on and it did not fit (I ordered the size based of the size chart). This item is available to be returned so I attempted to do the return. The website portal gave me a message "does not comply with return policy". I tried calling 818-717-8782 and the number just ring or i get a busy signal. I sent a email on February 14, 2026 to info. I really wanted the coat for my travel in March and I wanted to return and purchase a bigger size. I keep calling and decided to email returns. I am realizing that this company has bad customer service and a size chart that didn't match the coat size purchase which makes me SAD/ANGRY
Arvion
February 1, 2026
Subpar Quality and overpriced
The quality of their items is really subpar. Especially if you’re buying the stretchy material items. And their items are so expensive for the quality. Twice within a month my orders were cancelled due to being out of stock. Do they not know how to manage quantity of inventory? Really frustrating. I will think twice before ordering again.
Adom
January 18, 2026
first time I ordered from there site
first timeI ordered from there site. I should have ordered via Norsdstrom. Item is too big. I am trying to return and their online portal says it is not elligible. NO WHERE when I checked out did it said final sale. If you read the fine print it says on their sites if you buy on a discount cant return. I spend thousands on clothing and I will NEVER buy from this company again. I emailed customer service- I would take a CREDIT to not have an item that does not fit. Automated email say they will get back to you in 5 days. It hasd been 5 days..
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