nativecos.com Reviews
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2.1 / 5
Average user rating
184
Total reviews
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nativecos.com Reviews
Read real experiences from customers of nativecos.com.
Brands may not incentivize or pay to hide reviews.
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Gregory Pereira
March 9, 2026
The worst customer service
The worst customer service, totally nonexistent. You purchase a product and they have 0 return / refund support. They claim they do it but never actually do. I bought the coconut moisturizing conditioner and it reeked of super heavy plastics, I almost gagged when I first used it.
Michela R
March 6, 2026
I’m extremely disappointed with my…
I’m extremely disappointed with my experience ordering from Native.Their website prominently advertises a 30-day unconditional return policy for your first order, which gave me confidence to try their products. Unfortunately, the experience has been the opposite of what that promise suggests.Two of the spray deodorants I received were defective and would not dispense any product at all. I contacted customer support multiple times to request a return label under their stated policy. Instead of honoring the return, I received repeated requests for photos and videos and long delays between responses.Even though their policy clearly states that first orders can be returned within 30 days and that they cover return shipping, getting a simple return started has required numerous emails and unnecessary back-and-forth.A company that advertises an easy, risk-free first purchase should stand behind that promise without making customers jump through hoops, especially when the products themselves arrive defective.Based on this experience, I would strongly recommend that customers think carefully before ordering directly from Native’s website.
Toni Bradshaw
February 22, 2026
Purchased the brush with a pre-paid…
Purchased the brush with a pre-paid debit card because I don’t fully trust buying products/services via internet. Received my product - WIN-WIN right? One week later this company hit me with a $52 charge from an another card…how is that possible especially since I never disclosed I had another form of payment (thieves)? Not to mention I haven’t received any products. Although satisfied with my brush, I will NEVER buy from this company again. I really hate thieves especially corporate thievery!! How did you get my debit card info???
ddimito
February 8, 2026
Probably the worst bottle design of any…
Probably the worst bottle design of any type of product I've ever encountered. Pump wouldn't open Google it and literally thousands of people having the same issue. First and last purchase of this brand.
Tammara Smith
February 7, 2026
No longer a joy to get
The products are good, what is not good is they upped the price of free shipping to 15.00 yet the deodorant is 14.95 and shampoo etc. is 10.00. On top of that the way they ship has declined. I use to get a nice box with my purchases and a free small size “tester”. The order I just received was a plain box with my products and nothing else. I understand that they are trying to save money and maybe even lower the recycling but, higher prices and no more free “testers” . What else are they skimping on?
Anonymous
February 3, 2026
Made hair waxy and greasy
Made hair waxy and greasy. I contacted. BS customer service.
Carla Hoover
January 7, 2026
Do better. Not worth the price or experience.
Tried their deodorant the rose one and the smell didn't last for more than 30 minutes. Then it left a horrible film that took forever to get off in the shower. My skin felt sticky and gross. Body wash doesn't feel like get clean same with shampoo. Conditioner is thick and greasy. I don't blow dry my hair so by the time my hair dried it felt greasy all over again at the root. The price is ridiculous for the minimum effort of the product. You can do way better.
Eileen Vanzile
January 3, 2026
Don't bother
Don't bother. Always out of stock on lotions. Or new scents are without lotions. I gave up the stupid chase and my daughter loved these at one point.
Maria Torres No Nicname
January 1, 2026
I ordered 1 week ago and they charged…
I ordered 1 week ago and they charged me but my package has not even been put together next time I'll wait for a restock in Target or Walmart because the company does not deliver. I use The sugar cookie and that to me right now the best only one issue the shampoo is amazing in sugar cookie but conditioner I don't know I think the shampoo is so moisturizing pairs great with a mask. Hope they improve shipping.
Eaton
December 30, 2025
I’m surprised at the negative reviews
I’m surprised at the negative reviews, I think native started with sunscreen and probably should’ve stayed along those lines, fragrance is not a good thing, but this company makes the best sunscreen of any I’ve ever tried and I’ve tried them all!
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